重构工作的未来：2025年的希望与担忧

Overview Perceptions of change:How employees view AIand the future of work Key drivers to motivatingthe workforce oftomorrow Further findings Demographics Contents PwC Workers in Greece are weighing inon the hotly debated question ofAI’s impact on productivity, growth,and jobs - with AI’s impact growingand optimism about its potentialgreatly outweighing anxiety. And motivation, trust and skillsare emerging as the real enginesof performance in the AI era. Source:PwC’s Global Workforce Hopes and Fears Survey 2025 1Trust / Skills / Optimism / Reward Trust is critical formotivation andengagement Security and pay arecore for motivation Skills are make-or-breakfor future readiness Optimism, purpose andmeaningful work varyacross roles 84% of workers said areasonable level of job securityis important to them. 71% ofworkers who don't experiencefinancial strain feel confidentabout their job security vs42% of those who struggle topay bills. Only 49% of workers reportedlearning new skills at workthat help their careers.70% of workers say morethan half of their skills willbe relevant in the next threeyears. Employees in Greece trusttheir direct managerssignificantly more than topmanagement, with youngerworkers and those facingfinancial strain reportingmuch lower levels of trustand openness. Around half of employeesin Greece feel optimisticabout the future of their role;however, optimism is muchhigher among senior executivesand managers. 65% 56% 63% 51% of daily GenAI users say thatthey have learnt new skills atwork that help their careers,contrary to 48% of those whohave never used GenAI. of managers and above seepurpose and personal growthin their work contrary to 42%of non-managers. of workers who pay bills withmoney left look forward togoing to work – versus 50% ofthose who struggle to pay bills. trust their direct manager -compared to 41% for topmanagement. 2AI Momentum Although adoption remains still limited, early adopters are already seeing boosts in productivity,creativity and quality of work and broader adoption will amplify these benefits across the workforce. Measurable Impact Current AI Use Current AI usage rates are low butgrowing steadily Workers who use AI are already seeing improvements in their work The share of AI users who havereportedincreasesin the following aspects of theirjob due to AI in thelast 12 months: 43% Frequent GenAI usersDaily GenAI users of workers haveused AI technologyat workin the past 12 months 10% useGenAI daily, up to4 ppfrom 2024 Expected ImprovementAI users anticipate continued improvements ahead 14% useAI weekly, up from10%in 2024 The share of AI users whopredictincreasesin the following aspects oftheir job due to AI in thenext threeyears 3% of workers useAI Agents daily, whilebroader adoption is slowly emerging with8% reporting weekly use Frequent GenAI usersDaily GenAI users 3Co-create the future with your workforce We find big payoffs in motivation and productivity when workplaces build trust, nurture skills,offer meaningful work, strategic alignment, and psychological safety, suggesting leaders shouldfocus on six priorities. Hopes Inspire / Motivate / Upskill Inspire employees with a clear visionof the futureMotivate your workforce to innovateand to reinventCreate learning pathways to bridgethe emerging skill gaps Fears Acknowledge / Build Trust / Reward Treat security and pay as coremotivators to avoid a bumpy rideAddress trust gaps on the futurerewiring of your organisationAcknowledge the uncertain future,particularly for entry-level workers Perceptions ofchange: Howemployees viewAI and the futureof work PwC 1AI use The number of employees in Greece using GenAI daily has almost doubled since 2024 getting to10%, with Global workers standing only slightly ahead at 14%, and AI agents use slowly emergingas a new trend. of Greek workers have usedAItechnology at workin thepast 12 months vs. 54% globally 2AI outcomes AI has boosted productivity,creativity, and quality of workin the past year, and employeesexpect these benefits to continuein the years to come, withorganisations need to rise tothe challenge. Share of Greek workers using AI in the last 12 months reporting or predictingincreases in the following aspects of their job due to AI Who feels they are benefitingthe most due to AI? +15% Managers (74%) report thatusing AIin the last 12 months increase theirproductivity, compared to non-managers(59%). +16% Gen Z workers (34%) report thatusing AIin the last 12 months increase theirsalary,compared to Gen X workers (18%).Accordingly, Millennials (23%) report anincrease with Baby Boomers (0%) seeingno difference. 3GenAI power-users’ outcomes Daily GenAI users report more benefits from AI than infrequent users in all aspects of their job,especially in productivity, creativity, and quality of work, and expect these benefits to continueover the next three years. Share of daily GenAI users reporting increases in the