瑞森生活服务2024年报

Love The CommunityServe The Better服 務 美 好 、善 愛 生 活 OPERATION is the Key REPUTATION Comes First Leading PropertyManagement Enterprise in theYangtze River Delta Megalopolis 運營為王口碑至上長三角領先物管企業 BUSINESS MODEL業務模式 BUSINESS MOTTO經營理念 Service alignment, Businessmodularisation, Modules specialisationand Management digitalisation Surpassing Customers’Expectation and Creating Valueswith Quality Services 超越客戶期待、服務創造價值 服務網格化、業務模塊化、模塊專業化、管理數據化 CORE VALUES核心價值觀 CORPORATE VISION企業願景 • Virtue• Integrity• Creativity• Kind-heartedness•厚•道•誠•信•容•創•善•愛 Service provider forthe community and industry 社區運營服務商、產業運營服務商 COMPANY PROFILE公司簡介 Ruisen Life Service Co, Limited (1922.HK) is a leading propertymanagement service provider in Nanjing and the Jiangsu Provincein the PRC. The Group ranked 14th among China’s Top 100 PropertyManagement Companies in 2024. 瑞 森 生 活 服 務 有 限 公 司(1922.HK)是 中 國 南京市及江蘇省首屈一指的物業管理服務供應商。本集團於2024年中國物業百強企業名列第14位。 The Group was established in 1997. Throughout the past 27 years ofdevelopment, the Group has always adhered to its business motto of“operation is the key, reputation comes first” for its business operation.Leveraging on the high quality services and sound managementsystem the Group possesses and the “Living+” and “Industry+” servicemodel it adopts, the Group has integrated resources to provide ownersand customers with professional, diversified and caring propertymanagement services. Not only could this fulfil the owners’ pursuit of abetter life, but there would also be an increase in the value of the owners’immovable assets, as well as building strong support for non-residentialcustomers such that they could focus on their respective core business. 本集團成立於1997年，經過27年發展，本集團始終秉承「運營為王，口碑至上」的經營理念進行業務營運，以本集團所具備的優質的服務和完善的管理體系，及其所採納的「生活+」和「產 業+」服 務 模 式，整 合 資 源，向 業 主 及客戶提供專業、多元化及貼心的物業管理服務，致力為業主追求美好生活保駕護航的同時，幫 助 業 主 之 不 動 產 資 產 保 值 增 值，為 非住宅客戶聚焦核心業務提供各項保障。 本集團主要提供多元化的物業管理服務及增值 服 務。本 集 團 的 業 務 涵 蓋 多 種 物 業，包 括住 宅 物 業 及 非 住 宅 物 業，例 如 政 府 設 施、金融機構、物業銷售場地、醫療機構、商業綜合體、公園場館、交通設施、產業園區、混合用途物業、學校教育及辦公大樓。 The Group mainly provides diversified proper ty managementservices and value-added services. The Group’s business coversa wide spectrum of properties, including residential propertiesand non-residential proper ties covering government facilities,financial institutions, property sales offices, medical institutions,commercial complex, parks, transportation facilities, industrial parks,mixed-use properties, education institutions and office buildings. 於2024年12月31日，本集團的業務涵蓋中國2 5個 城 市，其 中2 0個 位 於 長 江 三 角 洲 都 市圈。於2024年12月31日，本集團管理1,051個物業，包括618項住宅物業及433項非住宅物業，服務超過61萬戶家庭，覆蓋超過193萬人口。 As at 31 December 2024, the Group’s business covers 25 cities in thePRC, of which 20 cities are in the Yangtze River Delta Megalopolis.The Group managed 1,051 properties, including 618 residentialproperties and 433 non-residential properties, and served over 610,000households covering over 1.93 million people as at 31 December 2024. CONTENT目錄 84Consolidated Statement of Financial Position綜合財務狀況表86Consolidated Statement of Changes in Equity綜合權益變動表88Consolidated Statement of Cash Flows綜合現金流量表91Notes to Financial Statements財務報表附註214Properties Held for Investment Purposes持作投資的物業216Five-year Financial Summary五年財務摘要218Definitions釋義 4Corporate Information公司資料6Management Discussion and Analysis管理層討論與分析21Biographical Details of Directorsand Senior Management董事及高級管理層之履歷詳情27Corporate Governance Report企業管治報告46Directors’ Report董事會報告75Independent Auditor’s Report獨立核數師報告82Consolidated Statement of Profit or Loss andOther Comprehensive Income綜合損益及其他全面收益表 CORPORATE INFORMATION公司資料 BOARD OF DIRECTORS 董事會 執行董事朱力（主席）潘曉虎 Executive DirectorsZHU Li(Chairman)PAN Xiaohu 非執行董事姚寧張明明溫浩馬文紅 Non-executive DirectorsYAO NingZHANG MingmingWEN HaoMA Wenhong 獨立非執行董事李友根茅寧鄧惠霞 Independent non-executive DirectorsLI YougenMAO NingTANG Wai Ha 審核委員會鄧惠霞（主席）茅寧李友根 AUDIT COMMITTEE TANG Wai Ha(Chairperson)MAO NingLI Yougen 薪酬委員會茅寧（主席）朱力李友根 REMUNERATION COMMITTEE MAO Ning(Chairman)ZHU LiLI Yougen 提名委員會 NOMINATION COMMITTEE ZHU Li(Chairman)MAO NingLI YougenTANG Wai Ha 朱力（主席）茅寧李友根鄧惠霞 註冊辦事處 REGISTERED OFFICE Sertus Chambers, Governors SquareSuite #5-204, 23 Lime Tree Bay AvenueP.O. Box 2547Grand Cayman, KY1-1104Cayman Islands Sertus Chambers, Governors SquareSuite #5-204, 23 Lime Tree Bay AvenueP.O. Box 2547Grand Cayman, KY1-1104Cayman Islands 中國總部及主要營業地點 HEADQUARTERS AND PRINCIPAL PLACE OF BUSINESSIN THE PRC 中國江蘇省南京市鼓樓區江東北路289號銀城廣場A座5樓 5th Floor, Block A Yincheng Plaza289 Jiangdong Avenue NorthGulou DistrictNanjing, Jiangsu ProvinceThe PRC 香港主要營業地點 PRINCIPAL PLACE OF BUSINESS IN HONG KONG 香港新界荃灣沙咀道39號京滙廣場9樓E室 Room E, 9/F, Kingview Plaza,39 Sha Tsui Road, Tsuen Wan,New Territories, Hong Kong 香港股份過戶登記分處 HONG KONG BRANCH SHARE REGISTRAR Boardroom Share Registrars (HK) LimitedRoom 2103B, 21/F.148 Electric RoadNorth PointHong Kong 寶德隆證券登記有限公司香港北角電氣道148號21樓2103B室 AUDITOR 核數師 安永會計師事務所執業會計師註冊公眾利益實體核數師香港鰂魚涌英皇道979號太古坊一座27樓 Ernst & YoungCertified P