6 T H A N N U A LSharedMicromobility State of the THIS PAGE LEFT INTENTIONALLY BLANK NABSA is pleased to present our sixth annual Shared Micromobility Stateof the Industry Report. In 2024, the industry continued to evolve andgrow, with another year of record-breaking ridership and a substantial31% increase in trip-making compared to 2023. That robust growthspans cities and towns across North America, proving that sharedmicromobility works, and communities value it. With the industry now The 2024 State of the Industry report shows asnapshot in time and tracks trends with previous years.It marks successes and challenges as the industry To inform this report, we have collected data acrossa wide variety of topics. Our data sources includesurveys sent to shared micromobility operators and The Report includes: Shared Micromobility by the Numbers •Comparison of Trip Trends•Comparison of Vehicle Trends•Country-by-Country Breakdown of Trips and Vehicles•System Statistics by City Size Year over Year Trends Shared Micromobility as Transportationpg 13Shared Micromobility as Transportationpg 13 •Connections to Transit•Operating Characteristics•Parking Management•Electrification Why Shared Micromobility? •Shared Micromobility for Climate Action•Benefits of Shared Micromobility•Transportation Equity Shared Micromobility in North America North American Cities with Shared Micromobility Systems,Shown by Population Size In 2024, an estimated 415 cities*had at least one bikeshare orscootershare system* for at leastpart of the year, and 111 cities had •354 cities in the United States•52 cities in Canada•9 cities in Mexico Approximately 79% of all systemsinclude e-devices. Approximately72% of bikeshare systems includee-bikes - an increase from 66% in At least415cities inNorth Americahadascootershareorbikesharesystemin 2024. Year Over Year Trends Shared micromobility continues to grow and evolve. Although the total number of cities with shared micromobilityslightly decreased from 2023 (~1%), trips and vehicles are at all-time highs. Trips increased by 31%compared to 2023. Vehicles increased by19% compared to 2023. Cities with systemsdecreased by 1%compared to 2023. Why SharedMicromobility? Shared Micromobility for Climate Action Transportation Options User surveys show that shared micromobility isused in place of a variety of modes, and that 6% of trips are A review of sharedmicromobility usersacross 48 U.S cities foundthat shared micromobilitycan enablelonger and Reduced Greenhouse Gas Emissions Riding shared micromobility produces considerably fewer greenhouse gas emissions than driving an automobile. In the last five years, shared micromobility trips have offsetapproximately403 million lbs(183 million kg)of CO2emissions. Benefits of Shared Micromobility Shared micromobility continues to provide a variety of benefits, employing thousands of people and increasingphysical activity. This is supported by trip purpose data compiled from user surveys in cities with shared Benefitsto theCommunity Why People Ride Physical Activity& Exercise North Americans gained almost49.5 million hours through shared micromobility creatingnew trips and replacing motorized trips. Transportation Equity Programs Shared micromobility systems continued to provide a range of programs to advance equity. Programs offered wereconsistent between 2023 and 2024, with a slight increase in discount programs, alternative payment options, A updated study of 243 sharedmicromobility programs in the U.S.from 2023-2024 found that70%ofprograms include at least one equity Overall, agencies and operators reportedsimilar participation in NABSA’s WorkplaceDiversity, Equity, Inclusion, and Belonging The most common requirementsincludediscounted rides,smartphonealternatives, cash payments, 76% stated that diversity is part ofevery hiring conversation. reported that staff isrepresentative of thepopulations being served. reported that their staff havecompleted cultural competencyor diversity training. reported that women and peopleof color are represented at alllevels of their organization. of leaders of companies or departmentsoverseeing shared micromobility identify asBlack or Indigenous, or as a person of color; of leaders identify as female or non-binary. Comparison of Trip Trends North Americans took an estimated 225 million trips onshared micromobility vehicles in 2024. This is approximately31% more trips than were taken in 2023, marking the secondconsecutive year of record-breaking ridership. Bike trips The average trip in 2024 covered 1.3 miles (2.1 km), about 0.2 miles less than in 2023. Ride time also decreased slightly,dropping from 15 minutes to 13.2 minutes. E-bike trips on average were shorter in time than pedal bike trips, but wereridden longer distances. These numbers are based on aggregate data; individual cities will have variation based on local Comparison of Vehicle Trends Country-by-Country SharedMicrom