用人工智能改造州法院|白皮书

Transforming statecourts with AI: Changes, It is an interesting time to work in the US courtsystem — and that is putting it mildly. AI can automateroutine tasks,improve casemanagement, and Four generations of court professionals — Baby Boomers, Gen X, Millennials, and the firstwave of Gen Z — are learning how to effectively work with one another. At the same time,new technologies are propelling many professions into an era of unprecedented change.Courts are caught between staying current and being mindful of the concerns surrounding This white paper will provide a comprehensive analysis of the current state of courtoperations, highlighting the key challenges and proposing smart, sensible ways AI mightaddress the main pain points. It will highlight how AI can automate routine tasks, improvecase management, and expand public access to justice. It will also discuss the necessity The state of court systems today To understand how AI can help courts usher in a brighter, better tomorrow, it’s importantto first understand their current state. While some aspects of today’s courts below will be Staffing challenges and digital divide The challenges courts face today start with understaffing. In theStaffing, Operations andTechnology: A 2025 Survey of State Courtsreport, Thomson Reuters®Institute and theNational Center for State CourtsAI Policy Consortium for Law and Courtssought theopinions of 443 state, county, and municipal court judges and court professionals. Theresults overall are eye-opening, including the findings on staffing challenges. Sixty-eightpercent of respondents said they experienced staffing shortages in the past 12 months, and Adding to these challenges is the issue known as The Digital Divide. Experiencedprofessionals nearing retirement may lack the experience or interest in new forms oftechnology, whereas workers just entering the workforce may embrace technology likeAI enthusiastically, only to encounter limitations in its workplace adoption. This disparity Stagnant productivity and increasing workload In court systems across the country, many staff members are working more than 40 hoursper week and are still feeling overwhelmed. Consider these findings from theStaffing, 53%of respondents said they work between40 and 45 Talented andexperiencedprofessionals areat risk of burnout, 13%of respondents indicated they workmore than 50hours Only 10%of respondents reported working40 hoursa Prolonged work hours not only exhaust court personnel weekly but also erode teammorale. Feeling like you are not making progress against a mountain of important taskscan quickly diminish job satisfaction. When this dynamic persists for too long, the impactcan be profound. Talented and experienced professionals are at risk of burnout, leaving Furthermore, communities that depend on timely access to justice are directly affected asdelays lengthen and confidence in the judicial process weakens. Courts are then placed inthe difficult position of trying to simultaneously rebuild internal morale and external trust, a Despite misconceptions, working longer hours doesn’t automatically drive productivity.While extended hours can boost output in some cases, professionals shouldn’t expectautomatic gains from simply grinding away at their desks. When more efficient methods Generational shifts Baby Boomers are nearing retirement age. At the same time, digital-native Gen Z workersare entering the workforce, joining the Millennials and Gen Xers who are moving into By investingthoughtfully inuser-friendlydigital tools,expandingtraining programsand designing This convergence of generations presents both opportunities and challenges for courts.Younger employees bring innovative ideas and comfort with new technologies that What this generational shift creates is a workforce where different values, preferences,work and communication styles, and attitudes toward technology coexist. Bringing everygeneration of workers onto the same metaphorical page is a tall order, but the ongoing Transitioning to the safe and effective use of AI These insights shouldn’t be discouraging; if anything, they reveal areas of opportunity forprogress. Technology is one of the principal ways court systems can overcome challenges, By investing thoughtfully in user-friendly digital tools, expanding training programs anddesigning clear and sensible policies, and fostering a culture that embraces change, courtscan ensure progress is not only achievable but sustainable. Incremental improvements can System modernization Some courts have made impressive tech strides, while many others are updating toolsto meet current demands. Modernizing court technology systems is challenging, but the For example, upgrading court technology with APIs enables data sharing betweenrelevant organizations and agencies, reducing administrative bottlenecks and errorscaused by manual entry. Digital evidence systems provide secure, organized, andaccessible storage, s