2023-2024财年澳大利亚通信市场报告

2023–2024 December 2024 Acknowledgment of country The ACCC acknowledges the traditional owners and custodians of Country throughoutAustralia and recognises their continuing connection to the land, sea and community. We payour respects to them and their cultures; and to their Elders past, present and future. Australian Competition and Consumer CommissionLand of the Ngunnawal people 23 Marcus Clarke Street, Canberra, Australian Capital Territory, 2601 © Commonwealth of Australia 2024 This work is copyright. In addition to any use permitted under theCopyright Act 1968, all material contained within this work is provided under aCreative Commons Attribution 4.0 Australia licence, with the exception of: ƒthe Commonwealth Coat of Arms ƒthe ACCC and AER logosƒany illustration, diagram, photograph or graphic over which the Australian Competition and Consumer Commission does not hold copyright, butwhich may be part of or contained within this publication. Requests and inquiries concerning reproduction and rights should be addressed to the Director, Corporate Communications, ACCC, GPO Box 3131,Canberra ACT 2601. Important notice The information in this publication is for general guidance only. It does not constitute legal or other professional advice, and should not be reliedon as a statement of the law in any jurisdiction. Because it is intended only as a general guide, it may contain generalisations. You should obtainprofessional advice if you have any specific concern. The ACCC has made every reasonable effort to provide current and accurate information, but it does not make any guarantees regarding theaccuracy, currency or completeness of that information. Parties who wish to re-publish or otherwise use the information in this publication must check this information for currency and accuracy prior topublication. This should be done prior to each publication edition, as ACCC guidance and relevant transitional legislation frequently change. Anyqueries parties have should be addressed to the Director, Corporate Communications, ACCC, GPO Box 3131, Canberra ACT 2601. ACCC 12/24_24–84 Contents 5.1Pricing data tables56 List of acronyms Annual advertised price changesin telecommunications servicesin Australia June 2024 advertised prices collected by the ACCC from retailers’ websites (during mid-2024)compared with June 2023 advertised prices, showing the nominal monthly advertised price excludingdiscounts for: ƒ25th percentile (low-range price, where 25% of plans sampled are below this price)ƒmedian (mid-range price, where this figure is middle value of our data set)ƒ75th percentile (high-range price, where 75% of plans sampled are below this price). SamKnows and hosted in Australia. More information about the program is availableon the ACCC’s website. Underlying data for this report can be found atwww.data.gov.auNBN fixed broadband – standard set of comparable products, 2023 to 2024 Advertised price approach to price monitoring The ACCC’s analysis uses advertised pricing from the month of June to estimate prices fortelecommunications products. The data on market offers is drawn annually from Critical InformationSummaries, which retailers publish on their websites. This means that the prices for legacy plans thatcustomers may still be on are not considered. Prices used in the analysis are the ongoing price and do not include temporary discounts. Unlessotherwise stated, pricing analysis does not take into account changes in product features, such asdata allowances or other inclusions. The broadband analysis in this report considers speed tiers and the network technology as majorprice differentiating factors. The mobiles analysis considers service provider type as the majorpricing factor. Key market developments Key ACCC projects Acceptance of theSpecial AccessUndertaking andimplementationcommences Combined declarationinquiry continuestowards accessdeterminations Superfast BroadbandAccess Serviceaccess determinationfinalised andamendmentsto the DeemedFunctional SeparationUndertaking Assessment of theOptus and TPGTelecom regionalnetwork sharingarrangement Measuring Broadband Australia – broadband retailers are continuing todeliver download speeds to consumers that are close to their maximumplan speed Executive Summary This is the ACCC’s annual report on Australian telecommunications markets for 2023–24. Thereport includes an overview of key market developments and identifies trends and emerging issues.It also assesses the changes in prices paid by consumers (using prices advertised by retailers asa measure) for telecommunications services and examines competitive safeguards within thetelecommunications industry. NBN Co’s new Special Access Undertaking, which sets out new regulatory settings for the NationalBroadband Network (NBN), is now in effect and resulting in changes across the wholesale and retailsectors for broadband. The ACCC’s recent declaration inquiry into whether wholesale servi