2025全球临时劳动力体验调查：动态与趋势报告

Dynamics & trends report IntroductionGlobal voices, local realities This year’s Global Contingent Workforce Experience Survey reflects the voices of hundreds ofcontractors across LATAM, EMEA, ANZ, North America, and Asia, each sharing what it means towork independently in 2025. Conducted by CXC, the survey gathered deep, qualitative andquantitative insights across diverse industries and contractor types, providing a uniquely global view While there’s a clear universal desire for autonomy, connection, and fairness, the regional nuances inthis year’s results reveal the importance of local context. For instance, LATAM contractors highlightemotional isolation and economic instability; ANZ professionals call out blurred boundaries and This report explores four core themes that emerged as critical to contractor experience in 2025: Mental Health &Work-Life Balance|The emotional realitybehind flexible work. MultigenerationalTeams|Inclusion,collaboration, and Upskilling &ProfessionalDevelopment|Thepursuit of growth in a Pay Transparency|Confidence, clarity,and fairness in Together, these themes provide a roadmap for organisations looking to not just manage contractors,but to engage, support, and retain them. Whether your contingent workforce sits in São Paulo,Sydney, Singapore, or San Francisco, this report offers both a global perspective and region-specific Mental health &work-life balanceBehind flexibility lies fragility Contracting offers autonomy, freedom, and flexibility, but beneath thesebenefits lies a silent emotional load that often goes unspoken. Across everyregion, contractors are increasingly candid about the toll contingent work cantake on their mental health. From social isolation and unstable workloads to Yet while the themes are shared, the intensity, triggers, and visibility of thesemental health stressors differ dramatically by region. In LATAM, emotionalisolation and uncertainty dominate. In EMEA, workload stability and benefits topthe list of concerns. In ANZ, burnout from blurred boundaries is especially This section lifts the lid on those realities, offering a data-led, region-by-regionview of what contractors are feeling, why it matters, and what organisations can Regional insights LATAM|Loneliness (47%) and unclear expectations(33%) lead,highlighting remote isolation and North America|Unstable income (62.5%) and lack ofbenefits (54%) dominate, despite overall contractor ANZ|Over 41% cite long hours and burnout, with lessconcern about connection, this region struggles most with EMEA|Workload instability and last-minute clientdemands (18%) suggest a fragile planning culture. Asia|Lack of benefits (63%) is the top issue, followed byunclear expectations, signalling deeper structural support Key findings Emotional disconnection is most acute in LATAM and Asia.In LATAM, nearly half of contractors report loneliness or feeling disconnected from their teams,often a result of limited integration into client organisations and minimal peer interaction. Asiancontractors echo similar sentiments, but their experiences also reflect a deeper yearning for clearer ANZ contractors feel the weight of overwork, not isolation.In contrast to other regions, ANZ respondents highlight excessive work hours, scope creep, andthe inability to fully “switch off” as their top challenges. Here, flexible work isn’t always freedom, itoften means being “always on.” The mental health strain comes less from loneliness and more from EMEA contractors face structural stressors masked by autonomy.While EMEA respondents appear more evenly split in how contracting affects their mental health, acloser look reveals a dual reality: many enjoy the autonomy contracting offers, but still grapple withhidden pressures like unclear client expectations, late payments, and weak role boundaries. Emotional Benefits gaps are most visible in Asia and North America.Contractors in Asia and North America frequently cite the lack of employer-provided benefits, like paidleave or health coverage, as a top contributor to stress. This highlights a regional imbalance in howcontingent workers are supported, particularly in markets where social systems don’t fill the gap. For Regional insights Contractors were asked,“Do you feel contracting givesyou more or less control over your mental health?”. NorthAmerica and ANZ are the most optimistic. In North America, over 55% of contractors reported feeling more control over theirmental health. They cite flexible hours, autonomy over work environments, and theability to manage workloads independently as key factors. Similarly, in ANZ, LATAM and Asia tilt toward reduced control. In LATAM, the perceived lack of financial stability, limited access to mental healthresources, and frequent client ambiguity contribute to a more negative outlook, witha larger proportion of respondents saying they feel less control over their mental Key findings Perceived control over mental health is deeply tied