移动ESG指标：早期采用者的见解

GSMA Intelligence is the definitive sourceof global mobile operator data, analysis andforecasts and the publisher of authoritativeindustry reports and research. Our datacovers every operator group, network andMVNO in every country worldwide — from GSMA Intelligence is relied on by leadingoperators, vendors, regulators, financialinstitutions and third-party industry playersto support strategic decision-making and Our team of analysts and experts produceregular thought-leading research reports We invite you to find out more atgsma.com gsmaintelligence.com info@gsmaintelligence.com Contents Executive summary 1. Sustainability reporting in context9The evolving landscape of sustainability reporting10Sustainability reporting challenges11 2. Environment Reducing environmental impactsESG Metrics for Mobile findingsFurther reading 3. Digital inclusionESG Metrics for Mobile findingsFurther reading 4. Digital integrityESG Metrics for Mobile findingsFurther reading 5. Supply chainESG Metrics for Mobile findingsFurther reading 6. Next stepsLooking ahead to 2024 and beyond ExecutiveSummary Assessing thesustainability performance With stakeholders becoming increasinglyinformed and discerning in their assessmentof sustainability claims, the need for a robustand consistent approach to measuring andcommunicating sustainability performance •ESG Metrics for Mobileis a new ESGreporting framework tailored specificallyto the telecoms sector.2 Developed byGSMA and EY, it incorporates 10 industry-specific KPIs, which offer a consistent andcomparable perspective on the industry’smost material impacts and drivers of •The GSMA Sustainability AssessmentFrameworkwas designed in collaboration This report analyses the latest data collectedthrough these frameworks to understand thelandscape and progress of operator effortsin social and environmental sustainability. with Yale University to guide best practiceand progress on sustainable developmentactivities specific to the mobile sector.1The material issues assessed in theframework were selected based onstakeholder interest and impact on Environment By committing to net-zero targets, operators are taking action toreduce their emissions, as well as their indirect emissions up anddown their value chains. Today, 62 operator groups representing 61% of global mobile revenue are committed to science-based targets.3The high degree of climate disclosure among operators is alsoevident in the GSMA’s Sustainability Assessment Framework, which lists the Climate Impact category as the highest scoring issue. Among the operators participating in the ESG Metrics for Mobilepilot, the median proportion of Scope 3 emissions in relation tototal emissions stood at 83%. As with Scope 1 and 2 emissions perGB, there was significant variation in Scope 3 emissions per GB. Digital inclusion Digital Inclusion scored sixth highest in the material issues assessedin the GSMA’s Sustainability Assessment Framework, highlighting thecomprehensiveness of public disclosures made by mobile operators.This is underpinned by the growing number of operators that publish However, digital inclusion is not only about network coverage. Asthe coverage gap narrows, attention is shifting towards closing theusage gap. Therefore, operators should also convey their progressin tackling other barriers to mobile internet access in their publicdisclosures, which is still thin on the ground. The mobile industrycontinues to make progress on improving digital skills. ESG Metricsfor Mobile pilot data showed that, on average, 0.24% of subscribersreceived digital skills training from the 10 participating operators in Digital integrity Most operators assessed in the GSMA Sustainability AssessmentFramework have clear policy and governance structures in placefor ensuring customer privacy and security across services andoperations, while leading operators also disclose performance Additionally, in the GSMA’s ESG Metrics for Mobile pilot, allparticipating operators reported the existence of a digital rightspolicy. However, the depth and comprehensiveness of these policiescan vary significantly among operators. All operators participating in Supply chain Public reporting on sustainable procurement is well establishedamong mobile operators. Of the 25 operator groups assessed aspart of the GSMA’s Sustainability Assessment Framework, 22 havespecific policies relating to how they hold suppliers accountable The GSMA ESG Metrics for Mobile framework asks operators tospecify the aspects covered by their sustainable procurementpolicies, drawing from ISO 20400 guidelines. Elements such as Outlook: towards aharmonised set of KPIs Adopting a harmonised set of KPIs acrossthe mobile industry will be central to futureprogress in sustainability reporting. Throughthe application of these metrics, operatorswill also generate valuable insights that can The ESG Metrics for Mobile KPIs pilot isan important step forward for improvingconsist