首席人事官展望——2025年9月（英）

Chief PeopleOfficers Outlook September 2025 Disclaimer This document is published by the World Economic Forum as a contribution toa project, insight area or interaction. The findings, interpretations and conclusionsexpressed herein are a result of a collaborative process facilitated and endorsedby the World Economic Forum but whose results do not necessarily represent the © 2025 World Economic Forum. All rights reserved. No part of this publication maybe reproduced or transmitted in any form or by any means, including photocopying Chief People Officers OutlookSeptember 2025 This briefing builds on the latest globalworkforce research as well as consultationsand surveys with leading chief peopleofficers, organized by the World EconomicForum’s Centre for the New Economy The survey featured in this briefing wasconducted between May and June 2025. Contents 1.Talent and economy outlook_______________________________________________7Global12-month talent outlook______________________________________________ 7 2.Talent and technology outlook____________________________________________10Current workforce AI integration priorities____________________________________ 10 3.People strategy amid disruption__________________________________________13Global 12-month workforce strategy outlook__________________________________ 13 Conclusion_________________________________________________________________ 14 References _________________________________________________________________15Contributors_______________________________________________________________16Acknowledgements_________________________________________________________17 Cover:Getty Images Executive summary Based on a mid-2025 survey and consultationswith the World Economic Forum’s communityof more than 130 chief people officers, thisChief People Officers Outlookhighlights the (AI) deployment. Opportunities related to AIspecifically include job augmentation andredesign, career development, workflowenhancement and upskilling. However, risks Success in navigating disruption anddriving inclusive, adaptive and tech-enabledwork environments will increasingly dependon core competencies such as business Chief people officers perceive short-termlabour market caution amid long-termopportunities for workforce transformation.Top workforce strategy priorities for the Introduction: A front-seatperspective on workforce insights of the World Economic Forum’scommunity of more than 130 chief peopleofficers at global employers across regionsand industries, and is intended to be atimely reference not only for global peers Labour markets and the world ofwork continue to evolve rapidly whileuncertainty about the future remainshigh. Geoeconomic upheavals, artificial Against this backdrop, this inauguralChiefPeople Officers Outlookaims to provide alabour market pulse check and a forward- The findings in this edition are based on asurvey conducted between May and June Box 1: The growing strategic impact of chief people officers The role of the chief people officer is becoming increasingly strategic. Today’s chief peopleofficers are central to driving organizational resilience, business transformation and workforcereadiness.The people function is now widely recognized as a core driver of business growth,with the large majority of chief people officers surveyed for this briefing stating that their 1.Talent and economy outlook Global 12-month talent outlook According to the chief people officersconsulted for this briefing, many organizationsare delaying hiring or restructuringdecisions as they assess an evolving Short-term caution, long-term The mid-2025 labour market outlookreflects widespread short-term caution.When asked about their expectations forthe labour market for the year ahead, chief While caution defines the current outlook,workforce transformation remains the longer-term imperative for many organizations.Chief people officers emphasized theneed to invest in longer-term change to This points to caution, illustrated by lowvacancy and quit rates, which are currentlywell below recent peaks, specifically in the Share ofchief people officerssurveyed Chief people officer perspective Regional 12-month talent outlook Chief people officers consulted for thisbriefing stressed the importance of skillingand forward-looking talent strategiesin this current complex context. They Talent scarcity and strategic In a fragmented geopolitical and economiclandscape, talent availability and distributionare especially complex. Many countriesare developing national talent strategies Figure 3 displays chief people officers’mid-2025 expectations for talent availability In the current environment, workforce resiliencestems from global, not just local, talent strategies. Chief people officer perspective Adapting to a changing workforce create a talent landscape marked by bothincreased agency and growing precarity. New priorities, new tensions Chief people of