2024年洞察报告：对人工智能的态度

Insights 2024: Attitudes toward AI Contents Foreword3 Executive summary4 Introduction6 Chapter 1:The current AI landscape9Awareness of GenAI tools11Perceptions of AI13AI in practice15 Chapter 2:A future lens on AI18Perceived impact and benefits20Perceived drawbacks23Expectations26 Chapter 3:Shaping an AI-driven future29Exploring users’ concerns31Factors impacting trust in AI tools33Actions for an AI-powered future35 Conclusion37 Methodology38 Appendices39 Acknowledgments41 Insights 2024: Attitudes toward AIForeword Advances in science, technology and healthcare shape human progress. Artificial intelligence (AI)has emerged as a formidable force in recent years, helping to reshape how we work, consumeinformation, innovate and many other aspects of our lives. In particular, recent advances ingenerative AI have the potential to be transformative. At Elsevier, we bring together trusted content, human expertise and responsibly applied AItechnologies to help researchers, educators and healthcare professionals worldwide advancediscovery, innovation and patient care. In doing so, we continually explore emerging trends andwhat they mean for the communities that we serve. Our reports, includingResearch Futures,Clinician of the Future, View from the TopandConfidence in Research, delve into the ever-evolvinglandscape of knowledge creation, dissemination, application and medical practice. We are pleasedto share our latest report, Insights 2024: Attitudes toward AI. Based on the insights from nearly 3,000researchers and clinicians worldwide, this report explores AI’s current state and future prospects.Their feedback indicates that researchers and clinicians worldwide have an appetite for adoptingAI tools in their work, but not at the cost of ethics, transparency and accuracy. The findings point tohigh quality, verified information, responsible development and transparency being paramount tobuilding trust in AI tools, and alleviating concerns over misinformation and inaccuracy. Our goal is to provide decision makers with evidence-based insights into how researchers andclinicians feel about AI’s immense potential as well as its challenges. Working together with thecommunities we serve, we strive to shape the future in which AI tools serves all — ethically, fasterand better. We hope you enjoy reading this report and we welcome your feedback. Sincerely, Kieran West EVP Strategy, Elsevier Insights 2024: Attitudes toward AIExecutive summary Generative artificial intelligence (GenAI) has entered themarket at an unprecedented pace, with most researchersand clinicians aware of its biggest applications, followingtheir emergence in late 2022. Some main themes emerge from the resultsof the research: ➤Awareness of AI is high, but regular usage is lowgenerally,with expectations that this will grow.Institutions have not yet clearly conveyed their AIusage restrictions, or their preparations for increaseduse of AI, to researchers and clinicians. What is GenAI? GenAI, short for generative artificialintelligence, refers to a category of artificialintelligence systems and models that havethe ability to generate data, content, or otheroutputs that are similar to those created byhumans. These AI systems are designed toproduce new and original content rather thansimply process or analyze existing data. ➤Attitudes are mixed,but sentiment is more positivethan negative among researchers and clinicians. ➤Specific actions can help increase trust,and by takingand communicating them, providers of AI tools canincrease users’ comfort. Chapter 1:The current AI landscape Explore the awareness, perceptions and usage of AI(including GenAI) among researchers and cliniciansaround the world – page 9 The artificial intelligence (AI) landscape is changingrapidly, and in order to ensure the technology has apositive impact on research and healthcare, it’s importantto monitor the views of those who could be using it. ➤96% have heard of AI (including GenAI) subsequentstatistics exclude the 4% not familiar with AI ➤54% of those aware of AI have used it; 31% have usedit for work purposes, this is higher in China (39%) thanin the USA (30%) and India (22%)➤11% are very familiar with AI, i.e. they’ve used it a lot➤ChatGPT is by far the most well-known AIproduct (89%)➤25% have used ChatGPT for work purposes➤49% of those who have not used AI cite a lackof time as the reason➤72% believe AI (including GenAI) will havea transformative or significant impact on theirarea of work TheInsights 2024: Attitudes toward AIresearch aimedto do this, by surveying nearly 3,000 people working inresearch (including leaders and corporate researchers)and in health (clinicians) from around the world. The research examines the attitudes of researchersand clinicians towards artificial intelligence, includinggenerative AI, covering its attractiveness, perceivedimpact, the benefits to them and wider society, thedegree of transparency to be comfortable using tools t