万物云2023年度报告

（於中華人民共和國註冊成立的股份有限公司）(A joint stock company incorporated in the People’s Republic of China with limited liability) Stock Code|股份代號：2602 目錄CONTENTS 2Corporate Milestones7Corporate Honors10Letter to Shareholders16Definitions21Corporate Information25Financial Summary26Management Discussion and Analysis56Directors, Supervisors and Senior Management74Report of the Board of Directors119Report of the Board of Supervisors123Corporate Governance Report158Independent Auditor’s Report168Consolidated Statement of Profit or Loss169Consolidated Statement of ComprehensiveIncome170Consolidated Statement of Financial Position172Consolidated Statement of Changes in Equity174Consolidated Statement of Cash Flows177Notes to the Consolidated FinancialStatements January一月 Vanke Service held “Equipment Room Open Day” to practice the concept of comprehensivequality and make service for ever better. February二月 Xiangying Enterprise Service has obtained the Maturity Level 3 accreditation of CapabilityMaturityModel Integration(“CMMI”),ISO14001 Environmental Management SystemCertification, ISO45001 Occupational Health and Safety Management System Certification andISO20000 Information Technology Service Management System Certification. CMMI3ISO14001ISO45001ISO20000 April四月 City Up and the Chinese Society For Urban Studies jointly held the Urban Governance Innovation PracticeForum. June六月 Vanke Service completed the construction of 100 “Senior Home” (“”) senior servicestations, exploring the construction of senior-friendly communities. 100 September九月 Onewo officially launched “G4 Action” to continuously promote CPR training for customer-facing serviceproviders and the deployment of AED equipment in communities, and improve the emergency responsecapabilities of Onewo service providers in various service spaces. City Up was selected as the first batch of member units of the Digital Government Construction ServiceWorking Committee of Chinese Electronics Standardization Technology Association. Cushman & Wakefield Vanke Service obtained ISO41001 Facility Management System Certification. Vanrui IntelliTech’s participation in the compilation of the White Paper on Digitally Enabled IndustryUpgrading () was published. G4CPRAED ISO41001 Onewo hosted the opening ceremony of the 2023 China International Property Management IndustryExpo and participated in the exhibition; During the Expo, all cooperative units of Cushman & WakefieldVankeService jointly held the IFM(Integrated Facility Management)Forum on“Integrating FacilityManagement and Exploring Space Value” and launched the “IFM High-Quality Development” initiative. Oneworeleased the first large-scale model of the property industry“Libra Property CommitteeWorkbench”(“”),a property committee service tool that empowers communitygovernance with technology and solves the urgent problems and worries of the community. The first monograph on the operation and maintenance of super high-rise buildings in China, Guidelinesfor the Management of Facilities and Equipment in Super High-Rise Buildings compiled by the expertteam of Cushman & Wakefield Vanke Service, was officially published. 2023IFMIntegrated Facility ManagementIFM November十一月 The Chinese and English versions of White Paper on Low-Carbon Properties in Commercial Spaces inChina jointly compiled by Cushman & Wakefield Vanke Service, RICS and Tongji University were officiallypublished. RICS December十二月 “G4 Action” of Onewo was launched in Shenzhen, realizing 100% CPR first aid training for all customer-facing service providers in Shenzhen and full coverage of AED for residential projects. G4100%CPRAED LETTER TO SHAREHOLDERS 越過山丘、聚沙成塔 BuildingMomentum,OvercomingChallenges 朱保全先生 Mr. Zhu BaoquanChairman, Executive Directorand General Manager 致股東：越過山丘聚沙成塔 Letterto Shareholders:Building Momentum,OvercomingChallenges 2023 Themanagement couldn’t help sighing at the performanceofthe Company’s stock price in 2023.The Company’s sharerepurchaseproved little effect.The proposed scrip dividendschemein relation to profit distribution for the half year of2023was meant to enhance investors’confidence but wasunfortunately interpreted negatively by the market as a sign ofthe Company’s lack of cash instead. Onewo failed to be admittedtothe Hang Seng Composite Index reviewing in the currentquarter due to insufficient share turnover in the fourth quarter,which resulted in a continual drop in its stock price. Later theCompany explained this fact by presenting the reply from HangSeng Indexes Company Limited in an open letter, which was wellunderstood by the market. Secondary market operates as a parallel world to the Company’soperations. Although the ups and downs of a company’s stockprice can be caused by short-selling and swing trading, they serveas a mirror reflecting the operations of the Company to someextent. In this sense, only stable and genuine operating results,alongwith transparent and ample communication can earnshareho