This report highlights the challenges faced by the retail industry in hiring and retaining hourly and frontline workers, with high turnover rates and hiring difficulties even in the best of times. The pandemic has resulted in an increased need for flexibility and new skills among the workforce, making it more important than ever for retailers to prioritize understanding and engaging their frontline employees. The report suggests that improving the employee experience is the only way to win the war for talent, and that flexible, mobile-friendly solutions are necessary to make this possible. The report will walk audiences through the ways a modern HCM solution can help retailers put their people first and prioritize employee experience.