The executive summary highlights the four key challenges faced by finance teams in UK universities in 2023: the increasing diversity of international students, the availability of cross-border payment options, the demand for a streamlined digital student journey, and geopolitical issues. The research shows that international students expect their university to offer a payment journey that is streamlined and meets their needs, including choice in payment methods and options for paying in instalments. The increasing number of international students choosing to study in the UK is positive for UK HEIs, but not addressing these challenges could lead to operational inefficiency, spiralling costs, and frustration for students and staff.