AI的价值

“Organizations pursuing AI strategies atenterprise scale face two challenges at once:risk that moves faster than most governanceframeworks can keep up with, and value thatis harder to measure than expected.”risk that moves faster than most governanceframeworks can keep up with, and value thatis harder to measure than expected." One way or another, every business ischanging because of AI.One way or another, every business ischanging because of Al. What’s Inside:What's Inside: The State of AI Where organizations stand today across AI maturity, theThe State of Al While AI adoption surges, the speed of uptake has not necessarilyguaranteed quality of results. Meanwhile, the conversation is dominatedby model benchmarks and feature announcements.

Businesses are spending more, experimenting more, and still asking theWhile Al adoption surges, the speed of uptake has not necessarilyguaranteed quality of results. Meanwhile, the conversation is dominatedby model benchmarks and feature announcements. strategic and tactical approaches companies are taking to AIinvestment, and the areas where AI is delivering the mostmeaningful improvements to the business. strategic and tactical approaches companies are taking to Alinvestment, and the areas where Al is delivering the mostmeaningful improvements to the business. same question: What value are we getting from AI?

That question is precisely why SAP has worked with Oxford Economicssame question: What value are we getting from Al? How organizations are measuring and realizing return oninvestment from AI, with a focus on where ROI is acceleratingCreating ValueHow organizaions are measuring and realizing return on to create the second SAP Value of AI report. We surveyed 2,600businesses across 13 countries about how they are investing in AI, whatROI they are achieving, and the challenges they are facing, right nowand into the future.

Together, the findings reflect that organizations are at an inflection point:to create the second SAP Value of Al report. We surveyed 2,600businesses across 13 countries about how they are investing in Al, whatROl they are achieving, and the challenges they are facing, right nowand into the future. and the areas showing the most significant gains year over year.Managing AI Challenges investment from Al, with a focus on where ROl is acceleratingand the areas showing the most significant gains year over year. Organizations face a range of challenges as AI scales includinghow businesses handle data readiness, the continued threat ofOrganizations face a range of challenges as Al scales includinghow businesses handle data readiness, the continued threat of AI spending and returns are rising, agentic AI is moving fromexperimentation to execution, and businesses show varied ability tomanage key AI challenges like data readiness, workforce empowerment,and governance.Al spending and returns are rising, agentic Al is moving fromexperimentation to execution, and businesses show varied ability tomanage key Al challenges like data readiness, workforce empowerment,and governance. shadow AI, the need to empower staff, and the critical need toinstil AI governance.shadow Al, the need to empower staff and the critical need to The state of AIThe State of Al diverging, and the areas where AI candeliver value are coming into focus.Al maturity is growing, approaches arediverging, and the areas where Al candeliver value are coming into focus AI ADOPTIONAI ADOPTION AI is a central part of how business is done today, and it'sonly getting more prevalent in the future.30%48%Al is a central part of how business is done today, and it'sonly getting more prevalent in the future. of tasks in the average global48% of tasks in the average global30% business are supported by AI today,up from 25% last year.business are supported by Al today,up from 25% last year. business will be supported by AI in2 years, up from 41% last year.business will be supported by Al in2 years, up from 41% last year. AI MaturityAI MATURITY AI adoption has crossed thethreshold from experimentationto execution, and agentic AI isnext in line.Al adoption has crossed thethreshold from experimentationto execution, and agentic Al isnext in line. question of whether to automate and arenow investing in scale across theirbusiness. The share of companies leadingin AI automation and generative AI (GenAI) is climbing while agentic AI is rapidlymoving through its planning stage, asmany companies who may have beenwatching from the sidelines last yearbegin to adopt.question of whether to automate and arenow investing in scale across theirbusiness. The share of companies leadingin Al automation and generative Al (GenAl) is climbing while agentic Al is rapidlymoving through its planning stage, asmany companies who may have beenwatching from the sidelines last yearbegin to adopt. AI ApproachesAI APPROACHES Though the number ofbusinesses taking holistic,strategic approaches hasalmost doubled since la