您的浏览器禁用了JavaScript(一种计算机语言,用以实现您与网页的交互),请解除该禁用,或者联系我们。 [BCD Travel]:迪诺拉的快速增长需要一个综合的旅行计划,同时满足当地需求-BCD travel - 发现报告

迪诺拉的快速增长需要一个综合的旅行计划,同时满足当地需求-BCD travel

休闲服务 2024-06-19 BCD Travel 董亚琴
报告封面

De Nora’s rapid growth calls for consolidatedtravel program while meeting local needsMultinational company partners with BCD Travel to streamline global booking processes De Nora’s international expansionmade managing business travel BCD’s multinational programmanager conducted a detailed Bookings through BCDincreased by over 20% in a year. All De Nora locations, spanning10 different countries worldwide,work with a local BCD businesstravel center coordinated by themultinational program manager. analysis of De Nora’s programand fostered communication andcollaboration to address issues suchas travelers booking outside thepolicy.• significantly more complex andcalled for BCD to streamline theprogram. headquartered in Milan, Italy, with an annual revenue of €856 million.BCD Travel has been servicing De Nora in Italy for many years. De Nora’soffices in other countries worked with different local agencies. De Nora’srecent growth and expansion called for an efficient, consolidated travelprogram. BCD was asked to tackle this challenge and provide tailored solutions ChallengeDe Nora’s international expansion made managing business travel significantly more complex. Relying solely on localtravel agencies was no longer sufficient. It became essential to engage a travel management company (TMC) capable De Nora’s position in negotiations with travel service providers, and ensuring employee safety during their travels. ApproachBCD took a strategic approach to address De Nora’s challenges. Multinational Program Manager Amanda Tassinconducted a detailed analysis of De Nora’s expenditure data and travel patterns worldwide to identify areas forimprovement and develop a strategy to manage the company’s travel. The multinational program manager playeda crucial role in facilitating monthly meetings between De Nora’s global travel coordinator, local travel contacts and a comprehensive understanding of needs and expectations globally and market by market. Understanding theimportance of local support, BCD connected each of De Nora’s offices with corresponding BCD offices to offer travelers access to local agents.Through consistent communication and true collaboration between BCD and De Nora, the teams identified andaddressed why travelers were booking outside of the policy. They worked together to gain trust and increasecompliance. ResultsBookings through BCD increased by over 20% in a year, clearly demonstrating asignificant reduction in travelers booking outside of the travel program worldwide, work with a local BCD business travel center coordinated bythe multinational program manager to manage business travel bookings, while adhering to centralized standards and local requirements. BCDItaly is part of BCD Travel, a leading TMC servicing clients in over 170countries, with operations in more than 100 markets worldwide. Thisallows for uniform tools and standards for business travel managementand data centralization. Next stepsAfter the initial success in consolidating business travel globally, BCD and De Nora are ready to tackle new challenges tofurther improve De Nora’s travel program:•Online booking tool:In those countries with a need for a self-booking tool, BCD will implement a global online while De Nora will save money. international health and security risk management. Its technology works seamlessly with BCD’s solutions andensures a uniform level of security to protect De Nora’s employees across the world. The trust and strong partnership with BCD provide a solid foundationfor future achievements. Choosing a global TMC with a strongpresence in Italy has proven to be our preferred solution forsuccessfully managing our travel program.Anna CobianchiTravel Coordinator at De Nora This partnership demonstrates how efficient business travel management plays a vital role when companies expandinternationally. Together, we’ve overcome challenges and laid thegroundwork for future success through a collaborative, customer- oriented and results-driven approach. Amanda TassinMultinational Program Manager at BCD Travel © 2024 BCD Travel N.V. All rights reserved.