政府机构的法律技术

Addressing needs, solving problems, and implementing Government legal departments are at a crossroads. Lawyers report strong job satisfaction,and a majority are at least somewhat confident they have the tools and technology to dotheir jobs effectively. Dig a little deeper, however, and you’ll find more troubling indications The demands heaped upon government lawyers keep growing in number and complexity.In some cases, budget cuts or caps mean that government legal teams need to do alot more with substantially less. At the same time, legal technology is changing rapidly, So, while government lawyers may be confident that they have the tools to do their jobtoday, what about tomorrow? What happens if government legal departments fall a Solving inefficiencies with In the Thomson Reuters InstituteState of the Government Legal Department Report,nearly two-thirds (65%) of respondents said their departments have yet to decide howto address a lack of internal efficiency. Over half (58%) said they believe staff spend too These concerns boil down to efficiency — a perceived lack of it in government legaloffices, and a growing demand for it by users of government legal services. 67% A recent study by theCenter for Digital Governmentfound that 67% of surveyed citizenssaid they prefer to access government services online, compared to only 16% who preferin-person. Further, government entities are seen as lagging the private sector in terms ofmeeting online expectations: 80% of U.S. federal agencies scored “poor” or “very poor” on of surveyed citizens said theyprefer to access governmentservices online, compared to How do government legal teams get on the right side of this issue? Some of this divide isowed to sector-unique factors. Government entities are constrained in their budgeting andface bureaucratic hurdles should they seek to improve their systems. It’s likely more difficult 80% But the pressing need to upgrade legal technology won’t go away.The longer that government legal departments put off the decision, of U.S. federal agenciesscored “poor” or “very poor”on Forrester’s U.S. FederalCustomer Experience Index, A rising need for better legal Say that a company plans to open a new store in a location with which they’re unfamiliar,a state or municipality where they’ve never done business before. Before deciding whereto locate their store, and whether to build or acquire a structure, the company will likelyhave to contact various governmental legal departments, from the local to the state level.If they’re planning to buy a property and build on it, the company will need to learn about That’s a lot of requests, and a lot of moving parts for lawyers to keep track of. Governmentlegal teams that have limited technological capabilities may find doing this an increasingchallenge. For the company trying to open a new store in an unfamiliar location, this could Current government legal department challenges Requests to government legal professionals can be hindered by outdated and overlytime-consuming processing. Some of this is due to the immense scale of governmentlegal work. Government and public sector lawyers advise on a vast array of issues, fieldingrequests about business regulations, taxation, environmental law, employment law, and That’s why they need next-generation technology systems to enable them to do moreefficient, non-duplicative legal intake. The technology should also: •Let lawyers quickly and accurately assess their incoming tasks•Assign the tasks to the correct professional•Easily track the progress of each task•Offer a better, more secure means of communication between government legalprofessionals, their clients, and any third parties who need to take part in the process What technology brings to the table Government legal teams face several hurdles in achieving operational agility and impactfulservice delivery. There is higher demand for timely, transparent processes. Needs areconstantly changing amidst an evolving political landscape, and stakeholder expectations Next-generation legal technology makes a substantial difference in legal operations acrossthe board by supporting public protection, effective service delivery, and the discharge of Additionally, by using legal tech that incorporates generative artificial intelligence (GenAI)functions, government legal professionals and public advocates can vastly enhance their Some of what legal technology can deliver includes: •Greater visibility and responsiveness.Arequest to a government legal departmentcan get lost in the weeds. Now all requestsare centralized, standardized, automaticallytracked, and easily monitored for diverse •Centralized matter management.It canbe frustrating for lawyers to struggle todetermine which draft of a document is themost up to date, along with which partieshave worked on it and which have yet to •Minimize admin with workflows that trackand notify of new matters and automateddocument generation.Go