2025年技能报告:为不断变化的技能格局做好准备

Contents Introduction Insights by industry Insights by profession 30Architecture, Construction,Engineering andManufacturing skills33Customer Service andSales Assistance skills36Human Resources skills39ICT Profession skills42Labourers skills44Procurement and Logisticsskills47Sales and Marketing skills50Technical and Trade skills53General Managers andCEOs skillsAbout us face of skillsBy Hays4Volatilities of the LabourMarketBy Oxford Economics6The Skills PipelineBy Future Skills OrganisationSurvey Methodology Services17Architecture, Engineering andTechnical18Construction19Electricity, Gas, Water andWaste Services20Financial and InsuranceServices21Information Media andTelecomms22IT/Tech System Design23Manufacturing24Mining and Resources25Public Administrationand Safety 7About the Hays 2025 skills Trending Insights 8Prepare for the changingface of skills 12How to get the skills you need 57Our Services Shane LittleWelcome tothe changingface of skills Managing Director, APAC, Enterprise Solutions, Hays together, solve complex problems,and lead with empathy. Callingthem 'soft' undermines their value.In truth, these skills are anythingbut soft – they’re essential.Our focus on technology andtake more than LinkedIn Learningcourses and one-off workshops.We need a cultural shift – onethat makes continuous learninga core part of our lives and ourorganisational cultures. Because in the race between economy. Every professionalpossesses them and everyorganisation needs them, yet thepace at which the world shifts isoutstripping our outdated systemsfor acquiring and evolving them.Welcome to the changing face ofskills — a landscape where whatyou learned yesterday might notcut it tomorrow, and what skillsyour organisation has now, will notbe needed tomorrow.The problem is not just speed;it's our inability to keep up withframeworks for education andtraining are so outdated?Technology is both culprit andcatalyst. It’s reshaping ourwork lives with unprecedentedspeed – augmenting processes,accelerating outcomes anddrowning us in data. With everyadvance, the need for new skillsemerges – and old ones becomeless relevant. The hard truth? Ourcurrent systems can’t keep pace.Universities churn out graduateswho are already behind, while where there are gaps, whichstrategies are being deployed toaddress them, and the skills thatare urgently in demand acrossAustralia and New Zealand.Spoiler alert: it’s not pretty.An alarming 85 per cent ofefficiency has come at a cost: must embed it into their cultures.respondents reported a skills gapin their organisation. Here’s thebreakdown of what’s missing:Hard/technical skills (specific toclosing the skills gap...we need a culturalshift – one that makescontinuous learning acore part of our lives andour organisations." corporate training programs lagbehind industry needs.The solution isn’t just aboutacquiring new skills; it’s aboutWorkers must see it as a wayof life, not a chore. And bothmust collaborate to create anenvironment where learning is asnatural as logging into your email.This report unpacks the stateof the skills crisis in Australia we’ve sidelined the skillsthat make us, well, human.Collaboration, communication,and critical thinking aren’t nice-to-haves; they’re the foundationof innovation. If we don’tprioritise them, we’ll very soonfind ourselves in a workforcethat’s technically competent butfundamentally fractured.The stakes couldn’t be higher.This report offers a call to actiontechnology and humanity, we don’twin by building faster machines.We win by being better humans,and understanding how weembrace technology to improveproductivity and the world of work. job roles): 57 per cent; Criticalthinking and problem-solving:50 per cent; Leadership andmanagement: 46 per cent;Communication: 41 per cent.Yes, technical skills top thelist. But what’s striking is the PREPARE FORTHE CHANGING FACE OF SKILLSchange. The required skills oftoday are evolving before the inkon tomorrow’s job descriptionshas dried. Whether you’re aCEO looking to future-proofyour workforce or an employeeclinging to relevance, thechallenge is universal: how do we and New Zealand. With inputfrom over 5000 hiring managersand professionals acrossmany different industries andprominence of what we call 'softskills' – or as they should becalled, human skills. These are for businesses and professionalsalike. If we’re serious about rethinking learning entirely.Continuous learning can’t beoptional anymore. Companies The Hays 2025 Skills Report Volatilities of theLabour Market market conditionsAustralian labour market supporting Australia and NewZealand’s long-term prosperity.They are key to drivingproductivity growth, improvinginternational competitiveness andstrengthening living standards.Lifting productivity growth from itscurrent lacklustre rate will requirethe right skills, in the right place, atthe right time.The Hays 2025 Skills Reportgraduates.Looking forward, the changingnature of work, an ageingpop