人才重塑者：在人工智能时代，与人才共创价值

Delivering value with and for people in the age of AI Contents The six characteristicsof Talent Reinventors The barriers toreinventing talent Introduction Reinvent talent strategywith an AI-poweredapproach46 42 Clarity10 05 The talent advantage50 Intelligent teaming14Talent mobility20Co-learning26Breakthrough leadership33Personalized experiences38 About the research52 Create a culture ofcontinuous learning48 Lead in new anddynamic ways49 Authors Jessica Van Singel Karalee Close Stephen Wroblewski Sumreen Ahmad Mamta Kapur Global Resources IndustryGroup Lead and AmericasStrategy Practice Lead,Talent & Organization,Accenture Senior Principal & EuropeResearch Lead,Talent & Organization,Accenture Research Global Lead,Talent & Organization,Accenture Global Talent Lead,Talent & Organization,Accenture Managing Director,Middle East,Talent & Organization,Accenture “The future of AIand companies ishuman in the lead,not just in the loop.” Julie SweetChair and CEO, Accenture Introduction Research snapshot The last few years have revealed AI’senormous potential and a simple truth:Real value shows up when people andtechnology advance together. We surveyed 1,320C-suite executives and4,560employees across20industries and12countries Compared to their peers, Talent Reinventorsare 7x more likely to strengthen organizationalculture, 6x more likely to improve employeeexperience, and 4x more likely to enhanceworkforce adaptability. They also report an 11%uplift in innovation-related skills. Those gainscan drive real value: Decades of academicresearch show that adaptive culture,psychological safety and innovation readinessare among the strongest predictors of long-term financial performance.1 As AI adoption accelerates, returns areuneven. Many organizations are investingheavily in AI, but have not updated theirtalent strategy accordingly. 18%Key insight Our latest research uncovers newopportunities to deliver innovationwith talent.We surveyed 1,320 C-suiteexecutives and 4,560 employees across 20industries and 12 countries between Augustand September 2025 and found an elitegroup—just 18% of organizations—that aretaking a different approach to talent anddelivering real value. of organizations studied—Talent Reinventors—are delivering real value Talent Reinventors prove the point. Accordingto our research, this group of companies grewrevenue 1.8 percentage points higher andgrew profit 1.4 percentage points higher thantheir peers in 2025. See About the Research at the end of this reportfor details on our methodology. Unless otherwise noted,all data included in this report is from this study. We call themTalent Reinventors. Outcomes Talent Reinventors are: More likelyto improveworkforceadaptability4x More likely tocreate greatemployeeexperiences6x More likely tostrengthenorganizationalculture7x In 2025, they experienced: Higher revenuegrowth1.8% Uplift ininnovation skills1.4%11% Higher profitgrowth It gives organizations unprecedentedvisibility into which tasks deservefocus, which skills will matter nextand how people and technology canelevate each other’s performance. What sets these organizations apartis a distinctive and more integratedapproach to talent—a human+ AItalent strategy—that reshapes workand the workforce around a sharedset of goals. This report breaks down sixcharacteristics that are shared byTalent Reinventors. Together, thesecharacteristics allow them to build aworkforce that drives value by helpingpeople unlock new potential withtechnology. This strategy is powered by AI anddata, but its purpose is deeplyhuman: to reinvent what and howwork gets done and help peoplegrow their careers. Talent Reinventors share six characteristicsthat create value for their organizations bycontinually redesigning work and reshapingthe workforce to align around shared goalsand emerging opportunities. They enablepeople and technology to grow, contributeand thrive together. Intelligentteaming Talentmobility Taken together, these six characteristics represent a new mindset for leaders in the AI eraand provide a framework for building a workforce of the future: Intelligentteaming Breakthroughleadership Personalizedexperiences Co-learning Clarity Talentmobility Cultivating leaderswho prioritizecoaching overcontrol, lead withhumility, elevatehuman potentialand create aculture of curiosity Placing peoplewhere they aremost neededbased on businessstrategy, skills andemerging roles Enabling peopleand AI to evolvetogether in theflow of work Using AI tounderstand teamhealth, skills andperformance,giving leadersgreater visibilityinto workforcecapabilities, needsand potential Creatingtailored careerdevelopment andlearning pathwaysanchored inmeaningful work,for every employee Creating acommon view ofvalue across talent,technology andstrategy to focuson measurableoutcomes Most organizations have strengths in some of these areas and gaps in others. What sets Talent Reinventors apart is