您的浏览器禁用了JavaScript(一种计算机语言,用以实现您与网页的交互),请解除该禁用,或者联系我们。 [Hubspot]:零售重置:大玩家押注的5个趋势 - 发现报告

零售重置:大玩家押注的5个趋势

商贸零售 2025-09-30 Hubspot Derek.
报告封面

5 Trends the BigPlayers Are Betting On Table of Contents Trend 1: Physical Stores Are Expanding Trend 2: Retail Is the New Ad Network Trend 3: Live Commerce Is Eating E-commerce's Lunch Trend 4: Circular Retail Is the New Growth Engine Trend 5: Boring Al Makes Money, Sexy Al Loses It The New Retail Playbook: 7 Tips for Entrepreneurs Retail Is Thriving JustNot How You Think Remember when everyone said retail was dead? Yeah, aboutthat... Turns out retail didn't die - it just got weird. And profitable. Reallyprofitable. While consultants preached digital transformation, Trader Joe'sprinted money with zero e-commerce. As VCs funded Aleverything, Gen Z flocked to stores for "treasure hunts." Wheneveryone zigged toward algorithms, the winners zagged toward.humans. This report breaks down the five retail trends that are mintingmillions and confusing MBAs. Spoiler: The future of retail looksnothing like what Silicon Valley promised. It's messier, and waymore interesting Welcome to retail's new reality. Trend 1: Physical Stores Are Expanding The Anti-Digital Retail Giants The most successful retailers of 2025 have something in commonthey deliberately avoid e-commerce. And they're crushing it. Trader Joe's generates $1750 in sales per square foot with awebsite that looks like it's from 2001 (for context, Walmartmanages just S400 per square foot). How? By creating a treasurehunt experience that can't be replicated online. Their 4,000 SKUs(versus the industry average of 30,000) are carefully curated,constantly rotating, and impossible to predict. Costco takes it further. Despite doing S268B+ in revenue, theirwebsite is deliberately terrible. Limited selection, clunky interfaceno personalization. Yet they maintain a 92% membership renewalrate and generate S1.17B quarterly from membership fees aloneThe terrible website isn't a bug - it's a feature that drives peopleto stores Primark proves the model at scale. With S12.8B in 2024 salesthey refuse to sell online because their average transaction ofs15-20 would be destroyed by shipping costs. Gen Z Killed the"Digital Native" Myth These Numbers Might Surprise You The biggest surprise? 69% of Gen Z shops in-store weekly - morethan Millennials. Yes, they're twice as likely than the overallpopulation to discover products online, but they still head to thestores to actually make a purchase. While everyone predicted the "retail apocalypse physical storesare expanding faster than ever: · Dollar General: 800 new stores in 2024· TJX Companies: Reached 5,000 total stores in 2025: Target: 300 new stores over 10 years What they want is simple: treasure hunt experiences, productsthey can't get online, and instant gratification. Many of themuse shopping as a social activity, something they can sharewith friends. Retail vacancy rates hit a 20-year low, with major retail executivesplanning fleet expansion. There's an undeniable correlationbetween the amount of physical stores and a retailer's onlinesales: opening a physical store increases online sales by 6.9% inthat area, while closing stores decreases digital sales by 11.5% The Constraint Advantage Retail giants use limited selection as a superpower. Trader Joe's4,000 products consistently outperform stores with 10 times thatamount. Costco's limited SKUs drive decision efficiency. Thepsychology is simple: constraint creates value, abundancecreates apathy. Off-price retailers like TJX have mastered this, achieving 12.3%pretax profit margins - higher than most full-price retailers. TJXdeliberately creates scarcity by buying opportunistic inventoryfrom manufacturers (overstock, canceled orders, and end-of-season merchandise), then rotating inventory weekly socustomers never know what they'll find. This constant turnover ofunexpected branded goods at steep discounts drives frequentvisits and impulse purchases Trend 2: Retail Is the New Ad Network Retail Media Networks: The 90% Margin BusinessHiding in Your Store The economics of retail are shifting. The smartest players aren'tjust selling stuff anymore - they're selling access to theircustomers. Retail media networks (basically turning your store intoan advertising platform) pull in 70-90% gross margins whiletraditional retail limps along at 3-30%. The math is wild: advertisingmakes up less than 1% of Walmart's total sales but drives nearly athird of their operating profits. What are retail media networks? Picture this: You're scrolling Amazon looking for proteinpowder, and suddenly you see a "sponsored" result forQuest bars. That's a retail media network in action. Retailers are basically renting out digital real estate -search results, product pages, even those screens atcheckout - to brands who want to advertise. Unlike arandom Facebook ad, these ads hit you when you'realready shopping and ready to buy. The market is exploding: $30B globally in 2023, growing to ~S57Bby 2030. Every major retailer is rushing in: · Walmart Connect: Now more profitable t