TP女性：在全球工作场所赋予女性力量

White Paper EmpoweringTP Women: women in the global workplace Introduction Gender equality has become critical in promoting a thrivingand inclusive workplace environment. A study by McKinsey& Company finds that companies with women on theirboards perform better financially than those without them. Yet, gender inequality is one of the most significant socialchallenges we face today. The World Economic Forum predicts Despite this, Teleperformance, through the TP Women’sNetwork, an initiative that was created in 2019, activelyadvocates for gender equality. This white paper provides an Teleperformance’s commitmentto gender equality As a global organization operating in over 91 countries, Teleperformancerecognizes the importance of fostering an environment that promotesgender equality. It has successfully achieved a balanced gender distribution To date: of the company’s workforce are women Programs and initiatives These numbers result from the company implementing various programs and initiatives to empower women at all levels. Examples Mentorship programs Teleperformance has established mentorship programs that pairexperienced leaders with aspiring women professionals. These programsprovide guidance, support, and networking opportunities for women to Leadership training The company offers leadership training programs designed to equipwomen with the necessary skills and knowledge to excel in leadership Employee resource groups Teleperformance has established employee resource groups focusedon promoting gender equality. These groups provide a platform for Procedures and directives The company has introduced procedures and directives to promote equality between women and men in the workplace,3such as: 1.Gender-neutral basis for salary bands, classification,career opportunities, and work schedules.The companydetails job descriptions for each position relative to salary bands. 3.Gender and job satisfaction alert.The employee satisfactionsurvey generates an alert when a correlation is detected 4.TP Women.Since 2019, the TP Women global initiative hasdeveloped a network of women and men to raise awareness of 2.Proactive gender equality and diversity selectionprocedure for management positions.To ensure gender TP Womenis an initiative launched in 2019 that promotesdiversity, equality, and inclusion (DE&I) and is committed to equalopportunities at all levels. The initiative aims to create a more TP Women aims to promote best practices and set up initiativesto achieve gender equality in the respective positions andcountries, such as mentoring programs, career paths for The proportion of women in all departments and regionsis regularly monitored to assess progress and implementappropriate action plans (promotion, mobility, candidate TP Women's initiatives have had a significant positive impact on the company and its employees. The company has observed several tangible outcomes, including: Enhanced employee engagement Teleperformance has seen a growth in the representation ofwomen in leadership positions across the organization. Byremoving barriers and providing support, more women havebeen able to progress into senior roles, contributing to a more The company’s focus on gender equality has resulted inincreased employee engagement and satisfaction. Employeesfeel valued and supported, leading to higher levels of Improved business performance Research consistently shows that organizations with diverseleadership teams outperform their peers. By promotinggender equality, Teleperformance has benefited from diverse Local initiatives All subsidiaries have joined the TP Women initiative and are currently developing awareness-raising activities, manager training, and Germany and GreeceSeveral subsidiaries, such as Germany and Greece, allow parents to adapt their schedules around their family life. FranceEach year, Teleperformance in France prepares a comparative report on the number of women and men in the company, which serves as a basis for annual negotiations ongender equality, including with trade unions. In 2018, these resulted in a signed agreementformalizing the company’s commitments in five areas: hiring and access to employment, PortugalTeleperformance in Portugal has created a guide for employees and managers to facilitate the return to work following maternity leave. It has 42% women on its managementcommittee, achieving its target of exceeding 40% and achieving gender equality. NigeriaOn International Women’s Day, Teleperformance in Nigeria organized hiring campaigns aimed at attracting female candidates via the “Refer-a-Friend” scheme. IndiaIn 2014, when the gender ratio was particularly unbalanced, Teleperformance in India createdthe GenderSmart initiative, a system of targetedcommunications to schools and higher education The Homecoming recruitment program, which prioritizesthe skills of candidates rather than their career gaps,received a total of 200 profiles, with 40%