清除代理式AI的障碍：全局视角

CLEARING THE HURDLESTO AGENTIC AI NEW TECH, FAMILIAR CHALLENGES The future may be agentic, but there are many traditional, familiar,issues to be faced before organisations can reap its benefits. In fact,just 8% of Procurement Leaders’ Ovation community – a group of CPOs These issues revolve around change, transformation anddigitalisation. If AI is based on data, then is your business’s data fitfor purpose? Can its systems and APIs cope with another layer of 80% DETANGLING DATA DEFECTS Procurement data is often scattered across enterprise resource planning andprocure-to-pay systems while also being in unstructured formats. Its impacton even ‘starting pistol’ AI projects such as spend analysis can be flawed – so “Poor outputs mean teams having to spend time validating information, thosewhich could have led to significant savings or missed opportunities,” says SOURCE Essential Procurement Tech webinar, Procurement Leaders/GEP webinar, 2025 “Poor data quality contributesto project failures because largelanguage models ingest that 67% The percentage of companies thatsays legacy systems hinder their Source:ForresterCloud Adoption Trends ENSURING THE TECH STACKS UP The ability for source-to-contract and P2P tools to process information quicklyis critical in aligning with the computations that agentic AI needs to take to While more than 86% of organisations have a dedicated digital P2P solutionin place, it’s no guarantee that these systems are ‘AI-friendly’. Without goodconnectivity and integration, then time spent on workarounds will erode the ROI SOURCE Data and Digital Cohort Pulse Survey, Procurement Leaders, 2024 “Your innovation can be hampered or throttledby the weakest link in the chain within yoursystems. A piece that’s behind the others, “We want to transitiontowards becoming ahands-free procurement Brian Bergersen, regional VP – software sales, GEP 27% The percentage of CPOs confident in theirteam’s ability to effectively leverage AI to Source:GEPOutlook Report 2025 BUILDING DATA CAPABILITIES A lack of confidence in teams’ ability to handle an agentic AI-drivenenvironment is illustrated in Procurement Leaders’From chaos to clarity:delivering data to drive AI-powered procurementreport, which found limitedtechnical skills or experience was the biggest barrier to AI adoption. If teams SOURCE From chaos to clarity: delivering data to drive AI-powered procurement, Procurement Leaders, 2025 “Teams often struggle to interpret AIoutputs and underlying data science.Immediate investment in targetedupskilling is essential – not to replacetalent, but to enable teams to worksmarter and deliver greater value. “The future procurement workforceis not just tech-literate. It’s valuefocused, analytically savvy andcommercially sharp. Upskilling your Rich Rivera, regional VP of software sales, GEP CPO, consumer goods company LOOK BEFORE YOU LEAP: HOW TO CLEAR THREE COMMON AI HURDLES 1. FRAGMENTED DATA 3. INTERNAL SKILLS 2. LEGACY SYSTEMS Strategies to modernise: Steps to address: Steps to build AI readiness: lAssess compatibility.lAdopt cloud solutions.lUse modular AI tools.lPlan phased upgrades. lTargeted training.lHire experts.lFoster learning.lCommunicate benefits. lAssess data quality.lStandardise formats.lIntegrate sources.lImplement governance. Quick wins: Quick wins: Quick wins: lUse AI copilots with intuitive interfaces toenable easy adoption.lStart with user-friendly tools requiring lIntegrate AI with supplier portals forinstant automation. lUse AI-driven data-cleansing tools to fix errorssuch as duplicate records.lStart with high-impact datasets, for instance,spend data, supplier records. ABOUT OUR PARTNER PROCUREMENT LEADERS Head of partnerships and digital engagement:Ian lawlessSenior editor:Peter EllenderArt director:Salvatore SpagnuoloWriter:Kevin Reed GEP®delivers AI-powered procurement and supply chain solutions that help global enterprises become more agile and resilient, operate moreefficiently and effectively, gain competitive advantage, boost profitabilityand increase shareholder value. Headquartered in Clark, New Jersey, GEP has offices and operationscenters across Europe, Asia, Africa and the Americas. W:procurementleaders.comT:+44 (0)20 7501 0530 To learn more, visitwww.gep.com Partnership opportunities:Matt DiasT:+44 (0)20 7819 1029E:m.dias@procurementleaders.com © A Procurement Leaders publication in association with GEP. All rights reserved. FURTHER RESOURCES PERMISSIONS AND REPRINTS FOR PROCUREMENT LEADERS MEMBERS Reproduction in whole or part of any photograph, text or illustration without written permission from thepublisher is prohibited. Due care is taken to ensure that the content of this publication is fully accurate, lReport:AI-powered procurement: Decode, deploy, deliverlReport:From chaos to clarity: delivering data to driveAI-powered procurement GEP RESOURCES lReport: How far will agents go?lWhitepaper:Optimizing Cost, Speed,