颠覆时代的公共部门准备

The World Government Summit is a global platform dedicated toshaping the future of governments worldwide. Each year, the Summitsets the agenda for the next generation of governments with a focuson how they can harness innovation and technology to solve universalchallenges facing humanity.The World Government Summit is a knowledge exchange center at theintersection of government, futurism, technology, and innovation. Itfunctions as a thought leadership platform and networking hub forpolicymakers, experts and pioneers in human development.The Summit is a gateway to the future as it functions as the stage foranalysis of future trends, concerns, and opportunities facing humanity.It is also an arena to showcase innovations, best practice, and smartsolutions to inspire creativity to tackle these future challenges.AnsweringTomorrow’sQuestionsToday2 4UAE Government Leaders ProgrammeThe Ministry of Cabinet affairs and the Future, throughthe UAE Government Leaders Programme, ensures thecontinuous flow of leadership at all levels to empower thegovernment in achieving the main objectives of UAE 2021vision.The duties of UAE Government Leaders Programmeinclude management and organization of UAE governmentleadership development programs, development andorganization of workshops and personal leadershipguide programs for the participants, creation ofstrategic relations with leadership development andgovernment management centers, and contributionto building specialized capacities through training thegovernment entities on guidelines for governmentprograms in coordination with competent authorities, aswell as advising the government regarding governmentleadership development and provision of world-classspeakers in chosen topics of interest to the government.The Programme targets different leadership levelsthrough four sub-programs determined according tocareer level in the ministries, authorities and federalinstitutions. Table of ContentExecutive SummaryIntroductionReadiness Imperatives In An Age Of DisruptionImplications For Public Sector LeadershipTopicsEnabling trust and transparencyBuilding disruptive public-private partnershipsBalancing innovation and regulationMaking decisions enabled by Big DataBeing DigitalBuilding “Renaissance” TalentBuilding holistic, citizen-centered organizational performanceWhere are you on the journey to public sector readiness? 060812421416192226303545 Executive summaryThe world today is undergoing a period ofunprecedented change, brought about by global‘megatrends’ which include changes in demographics,shifts in global economic power, large-scaleurbanization, natural resources scarcity and climatechange, to name a few. But by far the most dramaticchanges are happening in technology, digitizationand science, where the disruption is exponential.Government and public sector organizations findthemselves at the epicenter of this ‘perfect storm’,and have to re-think what it means to lead in anage of disruption. Crucially, they need to do so whileregaining the public’s trust, which seems to be indecline in multiple places around the world.In an environment where the sands are constantlyshifting, public sector organizations have a criticalrole to play in serving their citizens by balancing theopportunities created by disruption (e.g. technologicaladvancements such as the Internet of Things),alongside the threats created by the very enablers ofthese opportunities (e.g. cyber-terrorism).This study highlights the seven key imperativesto achieve public sector readiness in this age ofdisruption, and can be used as a ‘playbook ’for leadersto successfully navigate through these challengingwaters. How ready is your organization to adapt?Use our Public Sector Readiness Index located at theback of the paper to understand where you are in thisjourney.6 Introduction8 The world is undergoing an unprecedented period of change. A number oflarge-scale, all-pervasive trends are fundamentally affecting the way we live.The world is shifting: whether it’s economics (the E7 countries’ economies willbe greater than their G7 counterparts by 2025); or demographics and socialchange (people living longer, having fewer children); or natural resources(energy, water, agricultural land), which are becoming more scarce as we headtowards 10 billion humans on earth by the year 2065; or the fact that morepeople live in cities today than at any other time in our history as humankind.All of these forces are reshaping the world we live in today, and activelyimpacting our future.Over the past five years, we at PwC have been studying the impact of theseglobal megatrends. Their existence and influence on us has become apparent.But the world is complex and difficult to understand, to the point that we canbecome paralyzed by complexity. Indeed, governments, organizations andsociety as a whole are all struggling with the near-term manifestations ofthese trends, and looking for actionable solutions.In an effort to help organizations deal