利用公平程序和共同创造实现政府弹性和以人为本的未来

The most robust strategies aren’t just aboutvision—they’re about successful execution,transparency, and engagement.Government institutions today are confronted with complexdemands, from managing crises to fostering economic resilienceand social equity. Yet, despite high ambitions, many initiativesstruggle at the execution phase. Studies suggest that up to 75%of transformation efforts fail due to shortcomings in clarity,team buy-in, and limited translation of strategy into actionableThe unique challenges for government strategies include:•Achieving Strategic Clarity and Cohesion:Government policies often aim to address large-scale socialissues, making clarity and communication challenging. Whenstrategies are too complex or vague, they fail to resonate withstakeholders, and public support fades.•Overcoming Bureaucratic Fragmentation:Many government initiatives span multiple agencies and layersof bureaucracy, each with distinct priorities. This fragmentationoften leads to missed opportunities for collaboration andinnovation. Without structured coordination, strategies risk beingdiluted or abandoned.•Gaining Public Trust and Engagement:Policies that seem top-down or arbitrary often face resistance,as citizens feel excluded from decision-making. Building publictrust requires transparency and consistent engagement, yet manyinitiatives lack the tools to effectively involve the public.Addressing these challenges requires a human-centric approach thatintegrates stakeholder insights throughout the policy process. FairProcess and Co-Creation offer solutions to tackle these challenges.Jens Jahn, Manuel Luiz, Reinhard Messenböck, and Robert Werner. (2020). Are You Ready to Transform?.THE CHALLENGECOMPLEXITIES IN GOVERNMENT STRATEGYDEVELOPMENT AND EXECUTION75%of transformation efforts fail,according to studies measures.11 Fair Process is a structured decision-making framework that emphasizestransparency, engagement, and clarityof expectations to build trust andcommitment.2Initially developed for the private sector to address challenges inorganizational change and strategy execution, Fair Process hasproven effective in aligning diverse stakeholders around commongoals. What sets Fair Process apart from other frameworks is itsfocus on involving stakeholders in decision-making, ensuringtheir voices are heard, and fostering a sense of ownership andaccountability. When applied to public governance, Fair Process canenhance both the quality and acceptance of policies by engagingstakeholders at every stage of the policy cycle. Fair Process alignsdiverse perspectives and promotes a shared sense of purpose,which is to ensure successful execution.Kim, Chan & Mauborgne, Renée. (2003). FAIR Process: Managing in the Knowledge Economy. Harvard Business Review.FAIR PROCESSA PROVEN APPROACHINSPIRED BY INDUSTRY 2 At TTE, we utilize the three key levers of Fair Process:1.Exploring perspectivesinvolves soliciting and exploring ideasfrom all relevant and affected stakeholders. It aims to buildsustainable solutions and relationships by balancing short-and long-term objectives. This lever ensures that diverseviewpoints are gathered and integrated into policy decisions,fostering trust and inclusiveness. Government agencies might,for example, hold public forums or consultations to gather inputon regulations, addressing concerns and incorporating valuableinsights to foster public trust.2.Fostering engagement through Co-Creationimplies maintainingan open-minded approach, reserving openness to change directionbased on new evidence. It also means being connected, ensuringthat all stakeholders have sufficient opportunities to get involved.By providing these opportunities, fostering engagement helpsstakeholders stay integrated in the decision-making process,leading to greater inclusiveness and support for the final outcomes.3.Committing to executionfocuses on pursuing transparencyregarding information, processes, responsibilities, expectations,and decision rationales. It requires a conscious effort to take astep back to reflect, overcome leadership challenges, and adaptto changing situations. It means clearly communicating thereasoning behind decisions, especially when outcomes differfrom the initial input. By publishing policy rationale documents,holding press briefings, or using digital platforms to releaseshort explanation videos, decision-makers explain why choiceswere made and how specific concerns were addressed. Thistransparency helps stakeholders understand the logic behinddecisions, reducing misunderstandings and opposition.Defining roles, responsibilities, and evaluation criteria forparticipants provides a roadmap for achieving the desiredoutcomes. It is in this step that the fruits of the previous effortscan be reaped. By capitalizing on the engagement fosteredin the earlier stages, one can ensure that the developed andcommunicated strategies get implemented. In practice, Fair Process increases acceptance of decisions,even among those w