SoftServe帮助思科系统向客户展示产品

Overview Cisco Systems, Inc., a multinationalcorporation headquartered in SanJose, California, is a recognizedworldwide leader in the design,manufacture, and sale of InformationTechnology, Internet Protocol-basednetworking products and services, andcybersecurity solutions. The corporation operates a demonstrationfacility located in Bedfont Lakes, Feltham,United Kingdom, where Cisco Data Center(DC) and cloud solutions are shown tocurrent clients, prospective customers, andCisco sales team members. Cisco BedfontLakes is seen as crucial in developingthe sales team’s ability to clearly presentCisco’s full technical stack rather thandemonstrating individual products. Partners products Cisco Bedfont Lakes also fosters a broaderconversation with clients and potentialcustomers regarding Cisco solutionbenefits and DevOps practices adoption.This Demo platform includes the necessaryinfrastructure and DevOps tools, andprovides the capabilities needed by ITteams. It also incorporates automationcomponents for engineering teams. The ultimate Cisco Bedfont Lakes demogoal is to present Cisco’s solutions toclients, potential customers, and salesteam members within the DevOps pipelineimplementation. Challenge Cisco identified two challenges in meeting the goals for their Cisco BedfontLakes demos. The first was a business challenge in identifying the key personasinterested in the demo platform presentations, while the second was to choose thebest scenarios to demonstrate. As Cisco began to implement its demonstrations, technical issues arose within theheterogeneous environment infrastructure, included on-prem DC as well as Public Cloudcomponents. It became clear that platform architecture needed to be defined as well asidentifying the best technology stack, in addition to determining the best scenarios and tools. Other implementation issues included the creation of Infrastructure as a Code (IAAC)scripts, defining truly immutable infrastructure components, and overall, making thisenvironment reliable and repeatable. SUB-HEADLINE: INFRASTRUCTUREOPERATIONS MODERNIZATION PLATFORM Solution Highlight Business Lines Integrated products •Apic•IKS•Splunk•GitLab CI•NDO (Nexus DashboardOrchestrator)•Intersight•AppDynamics Modern approachof confiquring andmanaging on-premise and hybridinfrastructures Fully automatedinfrastructure provisionaccording to the bestCI/CD practices IT operationsautomation andenhancement withAIOps technologies Facing these challenges, SoftServe was asked to create a holistic DevOps platform byintegrating and optimizing Cisco’s and third-party tools that used modern DevOps practicesfor Cisco’s DC environment. SoftServe was chosen by Cisco to implement the project basedon its initial demo platform vision and was part of ongoing implementation. Cisco’s expectations included: •An assessment for proposed use cases, their validations, and suggestedimprovements based on current engineering best practices.•Implementing defined scenarios in a demo platform that would be availablefor frequent demonstrations.•Expanding the monitoring and maintenance of the implemented demo platform. Overall, Cisco’s goal was a demo platform that would allow their sales team to showcaseexisting products to different stakeholders in their customer’s organizations. A successfulimplementation of versatile scenarios would allow the demo to be expanded and target notonly IT specialists, but also engineering and applications team members. Solution When the project began in the spring of 2021, SoftServe team members startedby splitting the project into three separate sub-projects. Each sub-project wasplanned separately, with incremental improvements to the process applied asthe sub-project proceeded: •Demo platform assessment•Implementation•Adoption and expansion The Demo Platform Assessment phase began with an examination of how robust theinitial use cases would be when serving as the Cisco Research and Development demoplatform and determined how applicable Use Case 1 would be in meeting Cisco’s real-world needs. This assessment also provided Cisco an understanding of Use Case 1’sarchitecture alignment, and included a top-down and bottom-up assessment to revealthe demo platform’s final architecture. The SoftServe team also recommended a sample modern application to proof the demoplatform capabilities. In addition SoftServe worked with a small team from Cisco to designa hybrid cloud use case. The Implementation phase focused on the demo platform implementation, with thetechnical demo flow being divided into separate sub-phases: •Infrastructure provisioning•Continuous integration and continuous delivery•Continuous delivery (CD) process monitoring and compliance The Adoption and Expansion phase included further use case development, such as theintroduction and implementation of automated war room and integration of modernInformation Technology Service Management (ITSM) systems. When the project was completed, SoftServe’s