您的浏览器禁用了JavaScript(一种计算机语言,用以实现您与网页的交互),请解除该禁用,或者联系我们。 [Workday]:阻碍城市和县发展的五个技术神话 - 发现报告

阻碍城市和县发展的五个技术神话

2025-06-25 - Workday Angie
报告封面

Introduction. However, there are many common misconceptions about cloud-basedtechnology and ERPs for local governments. We look at five myths thatprevent public organizations from adopting new technology and drivingtoward modernization—and the realities of what is holding them back. A digital transformation to a cloud-based enterprise resourceplanning (ERP) system is a big step forward for any organization.For small and medium-sized cities, counties, and specialdistricts, it can be game-changing. Increased operationalefficiency and transparency, improved employee engagementand retention, and maximizing services provided to citizensare just some of the benefits governments have experienced. Myth 1. And while many large organizations have chosenWorkday, here are a few of our small to medium-sizedlocal government customers: ERP systems are only for largegovernments and private sectororganizations. Tulsa County, OKCounty of Hamilton, INCity of Boulder, COCounty of Mesa, AZCounty of Waukesha, WICity of Akron, OHCounty of Maui, HICounty of Placer, CA Our proven track record continues down to smallerlocal government Workday customers with fewer than1,000 employees: Reality. Among the 11,000+ Workday customers,75% have fewer than 3,500 employees. City of Georgetown, TXCity of San Mateo, CAGulf Coast Authority, TXCity of San Leandro, CASandy City, UTCounty of Missoula, MTCentral Florida Expressway AuthorityCity of Petaluma, CA We’ve learned a lot about the challenges faced by many small and midsizeorganizations by working with them. Workday has been named a Leaderin the Gartner®Magic Quadrant™ for Cloud ERP for U.S. Local Government.Workday has also been cited as a Leader in the Gartner Cloud ERP forService-Centric Enterprises. “As a city, we have embraced lean process improvement andcommitted to figuring out how to cut waste out of processes.We decided to go with one enterprise system for bothHR and finance—Workday. CFOCity of Georgetown, Texas Myth 2.ERP systems are too expensive. “After being constrained by outdated systems for two decades,it’s a day-and-night transformation for Mobile County. IT Director,Mobile County, Alabama Reality. An investment in a cloud-based ERP systemis an investment in your future. “Doing more with less” is a well-known public sector mantra. Finance and humanresource departments work hard to balance limited resources with everydaydemands of a well-run government. However, with inefficient paper-based ormanual processes and siloed data, smaller governments lack the ability to plan,analyze, and act quickly in a rapidly changing environment—putting the futureof their strategic goals and funding at risk. For example, after the City of Akron was hacked in 2019, its technologymindset changed to push for more innovative thought processes. The citywas using multiple systems across HR and finance with limited functionality,siloed security settings, complex report writing, and heavy reliance on paperprocesses. It was time for a change. When the city moved its finance, payroll,and HR systems to the Workday cloud, it not only established a higher levelof security, but the migration also helped avoid recurring $1M+ in HR systemupgrade costs. Using ERP technology to simplify processes can provide the automationand visible insights that often limit human and financial resources. Workdayis built to support growth and change, giving you long-term value from yourinvestment and delivering on services—today, tomorrow, and into the future. Without one trusted source of data for reporting, these solutions alsopresent risk from a security and compliance standpoint. Workday is a unifiedsystem with more than 700 preconfigured processes based on customers’best practices—helping to keep things simple and eliminate the need for acomplex array of apps. Myth 3. ERP functionality is too complicatedand more than the organization needs. “Workday also reduces complexity with streamlined processes, automation,and integration and extensibility tools, all on one platform. Data management,analytics, and reporting are all simplified, and organizations gain an accurateand complete picture of operations in real time—inclusive of finance, grants,workforce, and program data—from day one. Additionally, Workday scales asyour needs change based on priorities. Workday is what you need now andinto the future to help you adapt to the changing funding environment andmeet citizens’ expectations. Reality. While they may seem less complex individually,best-of-breed solutions for workforce and financialmanagement are much more complicated—andoften more expensive—to maintain than havingHR and finance on a unified platform. Workday has enabled us to have standardization and the abilityto configure it in ways that meet our individual needs. Director of Budget and Finance,Pierce County, Washington Myth 4. “Legacy systems lack the scalability for our current needs.Workday has provided opportunities for workforced