第一章分析了全球航空业在2024年的表现,指出行业ROIC接近其成本资本,41%的航空公司创造了正值经济利润,表现优于2019年。行业改善的原因包括:运力与需求基本匹配、辅助收入增长、可靠性提升、网络优势、资本生产率提高以及组织健康。然而,2025年行业仍面临需求不确定性、经济衰退、关税等潜在风险。
第二章探讨了低成本航空公司(U)LCCs在北美的表现放缓问题。U)LCCs通常比全服务航空公司有更好的财务回报,但在北美,它们的增长速度和盈利能力近年来落后于全服务航空公司。造成这一现象的原因包括:劳动力成本上升、高收入和低收入旅客支出差异,以及全服务航空公司模仿U)LCCs的商业模式。全球航空业领导者应从中吸取的教训包括:严格控制成本、重视价值故事、采用不同的客户细分方法。
第三章揭示了航空零售的八个误区,并分析了旅客的真实需求。研究发现,旅客愿意为他们认为有价值的特性支付更多费用,但许多航空公司的零售模式仍然依赖于静态的机票捆绑包。旅客希望个性化能够减少噪音并增加实际价值,而不是为了个性化而个性化。许多旅客更喜欢精心设计的旅行捆绑包,只要这些捆绑包能够减少复杂性并提供真正的价值。现代航空商品化需要复杂的技巧,包括行为引导、沉浸式内容和无缝的 omnichannel 体验。直接渠道虽然有所增长,但中间商仍然强大,新的参与者也在进入游戏。旅客的飞行预订挫折主要与价格透明度和灵活性有关,而不是技术问题。数字便利性并没有加快旅行决策,反而让旅客更加谨慎和深入研究。社交媒体是旅行灵感的来源之一,但并非主导来源,个人推荐和传统数字渠道仍然很重要。
第四章提出了航空公司规划现代化的必要性。航空公司规划具有挑战性,因为许多规划输入都超出了航空公司的控制范围。为了应对这些挑战,航空公司需要更新工具、方法和思维方式,采用更集成的方法来统一商业和运营考虑因素。航空公司应该努力实现三个关键维度:数据驱动的技术、集成流程的分析以及组织结构。
第五章评估了飞机短缺的严重程度,并分析了可能出现的未来情景。航空业面临着旅客需求反弹与新增飞机供应受限之间的矛盾。我们的分析表明,全球飞机短缺可能约为2000架,其中约75%为窄体飞机。飞机短缺对航空业各利益相关者的影响不同,一些公司可能面临增长挑战,而另一些公司则可能从中受益。可能的未来情景包括:软着陆达到均衡和直接逆转到供过于求。为了避免供过于求情景中的风险,行业可以考虑采取一些主动协调的措施,例如:在可控的生产增幅中协调利益相关者、在交货合同中增加灵活性、并谨慎地进行资本扩张。
ContentsChapter 1:Can the global airlineindustry continue its climb?4The airline sector had a decentyear in 2024. Is it finally crackingthe value creation formula?Chapter 2:Are low-costairlines losing altitude?14Low- and ultra-low-cost airlineshave tended to earn better returnsthan full-service carriers, but theirperformance has slowed in theUnited States. Are there lessonshere for global airline leaders?Chapter 3:The eight mythsof airline retailing22Airlines are rethinking how theysell their offerings and service theircustomers. Understanding commonmisconceptions about airline retailingcould help accelerate growth.Chapter 4:How to modernizeairline planning34Outdated, nonintegrated approacheswon’t fly anymore. Airline planningcould benefit from an overhaul.Chapter 5:How severe isthe aircraft shortage—andwhat happens next?40Rebounding air travel demand isbumping up against a constrainedsupply of new aircraft. Assessing thesize of this gap—and how it could growor shrink—can help inform solutions.Acknowledgments47Can the aviationindustry soar tonew heights, or willheadwinds slowits progress?
The aviation industryis enjoying a welcomeboost from resurgent postpandemic airtravel demand. But there remain potentialstorms to navigate. This report analyzes theindustry’s current trajectory while pointingtoward possible future landing spots.How might economic trends and geopoliticalevents shape aviation? What productofferings are most likely to find favor withair travelers? How can airlines adjust theirbusiness models, plan their schedules, andcalibrate their fleets in ways that achievetheir commercial and operational goals?During a moment that combines greatpromise with great uncertainty, it’scrucial for aviation stakeholders to groundtheir decisions in solid facts, carefulanalysis, and hard-earned insights.2The State of Aviation 2025
of airlines created positivevalue in 202441%relative importance of price as a driverfor air travelers’ booking choices34%$$$
ROIC for North American low-cost airlines in 2024–1.1%Exhibit <4> of <5>cost to airline for each additionalminute an aircraft is delayed$100Exhibit <5> of <5>global aircraft shortage as a result of increaseddemand and delayed deliveries2,000
Chapter 1Can the globalairline industrycontinue its climb?
The airline sector had a decent yearin 2024. Is it finally cracking thevalue creation formula?Running an airlineisn’t for the timid. Weather events, infrastructure failures, and ficklepassenger demand can make an already-tough business even more challenging. As this articlegoes to publication,economic uncertainty and geopolitical tensionare both threatening to altertravel flows, piling yet more stress on airline executives.These business challenges show up on ledger sheets. Since 2005, we’ve analyzed the financialperformance of the aviation value chain. Our research demonstrates that, compared with otherasset-intensive sectors, airlines in aggregate have a long record of mixing positive growth withnegative economic profit.But recent results suggest that this losing streak could at last be nearing an end. Many carriersand multiple regions performed well in 2023, and 2024 data indicate another decent year.Airlines that have reported detailed financial results as of the time of this writing recorded, as awhole, an economic loss of $5 billion (or –0.6 percent of industry revenue), but 41 percent of theairlines we track earned their cost of capital. Considering the state of the industry prior to theCOVID-19 pandemic (airlines recorded a $30 billion collective economic loss in 2019), this is aremarkable feat.What’s changed for the industry? Are these changes structural? What can individual airlineslearn from the encouraging results? And what could derail the industry’s progress?The airline sector in 2024For the purposes of this analysis, we look at value creation from an investor’s perspective. Ourmeasure is economic profit, which considers the alternative return from equal-risk opportunitiesavailable to investors. It’s calculated by subtracting weighted average cost of capital (WACC)from ROIC and then multiplying by invested capital. Positive economic profit—when ROIC isabove WACC—signals that a company or sector is creating positive value.Airline sector ROIC in aggregate has been below its cost of capital since at least 1996, which isthe earliest data point in our research (Exhibit 1). Many of the structural factors underlying thispoor result remain: Airline passengers are typically very price sensitive, the industry featuresstrong competition paired with low barriers to entry and high barriers to exit, and the regulatorylandscape can pose challenges to consolidation. But in 2023 and 2024, results improved. The
5The State of Aviation 2025
Exhibit 1Exhibit <1> of <4>Global airline industry ROIC1and median WACC,2%Note: 2024 figures based on airlines that have reported financial d