如何制定高效的未来工作战略

Tool: Future of WorkStrategy on a Page CHROs often struggle to create and enacta unified plan for the future of work at theirorganizations. Use this customizable templateand example to summarize a clear strategyfor responding to relevant future trends andensure your organization’s action aligns withits vision. When to Use Creating a comprehensive future of work strategy is a unique — but vital —challenge. Beyond near-term policy choices around GenAI strategy or anaging workforce, CHROs are responsible for monitoring relevant future trendsand ensuring the organization is prepared to adapt work and the workforce.This tool, part of our suite of resources on crafting a future of work strategy,provides a structure for CHROs to chart their future of work priorities,succinctly communicate them and support their teams in acting on them. •Current State of Work in 20XX:A list of between five and sevenmetrics that describe the current state of work at your organization,aligned to the Prioritized Future of Work Trends your organizationwill focus on as part of this strategy (see below). For example, if yourorganization is prioritizing the “Expertise Gap,” a key metric to includein this section may be the percentage of critical roles with qualifiedinternal successors identified. Directions for Use •Prioritized Future of Work Trends:The top future-oriented trendsyour organization will choose to focus on to achieve its Future of WorkStrategy Vision. See theHR Toolkit: 9 Future of Work Trends for 2025for more information on how to choose the most relevant trends foryour organization. Complete each of the sections in this template to create a comprehensivesnapshot of your organization’s future of work strategy. Each section of thetemplate, along with additional explanation and further Gartner resources,is outlined below and in the notes of the downloadable PowerPoint. Acompleted example showing one possible approach is also included. •Initiatives:The primary workstreams through which your organizationis responding to each of the future-oriented trends it has prioritized.More than one initiative may be associated with each trend. For example,addressing the "Expertise Gap” may involve an initiative around roles withgreatest risk of lost expertise, an initiative around facilitating knowledgetransfer from departing employees, and another initiative aroundredesigning work to reduce demand for expertise. •Future of Work Strategy Vision:A short (fewer than 75 words) missionstatement encapsulating your organization’s desired state for how,when and where work is done; who or what does the work; and whatis considered work. How would you ideally describe work and theworkforce at your organization two to five years from now? The restof the information included in this strategy should support this vision. •Core Team:A list of the key individuals comprising your dedicated futureof work team or the program leads responsible for the initiatives thatsupport your Future of Work Strategy Vision. This list helps facilitatetransparency and avoids duplicative or contradictory efforts throughoutthe organization. See How to Build a Dedicated Future of Work Functionfor more information. Recommended Resources for Clients •Programs:The discrete projects that constitute each initiative.Programs should have specific and measurable objectives, a timelineand a team responsible for execution. More than one program maysupport each initiative. •How to Build a Dedicated Future of Work Function•Craft a Future of Work Strategy to Plan for and Shape the Futureof Your Organization•9 Future of Work Trends for 2025•How to Make Informed Choices When Deploying Generative AI in HR•Hype Cycle for the Future of Work, 2024•The Future of Frontline Work •Future State of Work in 20XX:A list of between five and seven metricsthat describe the ideal future state of work at your organization, alignedto the Prioritized Future of Work Trends. For example, a company prioritizingthe “Expertise Gap” may include here the percentage of critical roles withqualified internal successors identified. •Key Milestones:This Future of Work Strategy should be regularly updatedas external conditions and internal goals evolve. Use this space to keep yourstrategy actionable, listing the next meeting of your future of work team,the next planned update of this strategy, or any other important upcomingmilestones that impact the execution of this strategy. Disclaimer:Unless otherwise marked for external use, the items in thisGartner Tool are for internal noncommercial use by the licensed Gartner client.The materials contained in this Tool may not be repackaged or resold. Gartnermakes no representations or warranties as to the suitability of this Tool forany particular purpose, and disclaims all liabilities for any damages, whetherdirect, consequential, incidental or special, arising out of the use of or inabilityto use this material or the information provided herein. Spreadsheets pub