佳兆业美好2023 年报

企業介紹About Us 全國綜合實力排名12名KAISA PROSPERITY RANKED 12thIN THE NATIONAL COMPREHENSIVE STRENGTH 物業服務資質國家一級SERVICE QUALITYNATIONAL LEVEL ONEQUALIFICATION 進駐全國74城SERVING IN74 CITIES 品牌估值（人民幣）73.77億VALUATION (RMB)7.377 BILLION 物業分公司40+BRANCH COMPANIES40+ 目錄CONTENTS 在管項目720個PROJECTS UNDER MANAGEMENT720 公司資料Corporate Information2 管理面積102.3百萬平方米GFA UNDER MANAGEMENT102.3 MILLION sq.m. 主席報告書Chairman’s Statement 管理層討論及分析Management Discussion and Analysis16 董事及高級管理人員Directors and Senior Management35 為全國近49萬個 環境、社會及管治報告Environmental, Social and Governance Report42 物業單位提供服務ALL OVER THE COUNTRY490,000UNITS TO PROVIDE SERVICES 企業管治報告Corporate Governance Report135 董事會報告Report of the Directors156 獨立核數師報告Independent Auditor’s Report180 綜合損益及其他全面收益表Consolidated Statement of Profit or Loss andOther Comprehensive Income186 綜合財務狀況表Consolidated Statement of Financial Position188 綜合權益變動表Consolidated Statement of Changes in Equity190 綜合現金流量表Consolidated Statement of Cash Flows191 綜合財務報表附註Notes to the Consolidated Financial Statements193 五年財務概要Five-Year Financial Summary306 公司資料Corporate Information EXECUTIVE DIRECTORS 中國總部 執行董事 Mr. LIAO Chuanqiang(Chairman)Ms. MOU Zhaohui(Chief executive officer)Mr. LI HaimingMr. ZHAO JianhuaMr. KWOK Hiu Kwan(appointed on 12 July 2023)Mr. XIE Binhong(appointed on 25 August 2023)Mr. NIE Qiang(resigned on 12 July 2023) 廖傳強先生（主席）牟朝輝女士（行政總裁）李海鳴先生趙建華先生郭曉群先生（於2023年7月12日獲委任）謝斌鴻先生（於2023年8月25日獲委任）聶強先生（於2023年7月12日辭任） 中國深圳市福田區南園路66號佳兆業中心A座507室 香港主要營業地點 香港銅鑼灣希慎道33號利園一期19樓1901室 獨立非執行董事 INDEPENDENT NON-EXECUTIVEDIRECTORS 劉洪柏先生馬秀敏女士陳斌先生 Mr. LIU HongbaiMs. MA XiuminMr. CHEN Bin 開曼群島股份過戶登記總處 AUDIT COMMITTEE Mr. CHEN Bin(Chairman)Ms. MA XiuminMr. LIU Hongbai 審核委員會 Conyers Trust Company (Cayman) LimitedCricket SquareHutchins DriveP.O. Box 2681Grand Cayman KY1-1111Cayman Islands 陳斌先生（主席）馬秀敏女士劉洪柏先生 REMUNERATION COMMITTEE 薪酬委員會 Mr. LIU Hongbai(Chairman)Mr. LIAO ChuanqiangMs. MA XiuminMr. CHEN Bin 劉洪柏先生（主席）廖傳強先生馬秀敏女士陳斌先生 香港證券登記處 香港中央證券登記有限公司香港灣仔皇后大道東183號合和中心17樓1712-1716室 NOMINATION COMMITTEE 提名委員會 Mr. LIAO Chuanqiang(Chairman)Mr. LIU HongbaiMs. MA XiuminMr. CHEN Bin 廖傳強先生（主席）劉洪柏先生馬秀敏女士陳斌先生 AUTHORISED REPRESENTATIVES Mr. LIAO ChuanqiangMr. YU Kwok Leung 授權代表 廖傳強先生余國良先生 COMPANY SECRETARYMr. YU Kwok Leung 公司秘書余國良先生 註冊辦事處 REGISTERED OFFICE Cricket SquareHutchins DriveP.O. Box 2681Grand Cayman, KY1-1111Cayman Islands Cricket SquareHutchins DriveP.O. Box 2681Grand Cayman, KY1-1111Cayman Islands PRINCIPAL BANKERS 主要往來銀行 HEADQUARTERS IN THE PRC Room 507, Block A, Kaisa Center66 Nanyuan RoadFutianShenzhenPRC Huaxia Bank, Nanyuan BranchChina Merchants Bank, Tianhe BranchIndustrial and Commercial Bank of China,Youyi BranchIndustrial and Commercial Bank of China,Huizhou Branch 華夏銀行南園分行招商銀行天河分行中國工商銀行友誼分行 中國工商銀行惠州分行 PRINCIPAL PLACE OF BUSINESSIN HONG KONG 法律顧問 LEGAL ADVISERS Room 1901, 19/FLee Garden One33 Hysan AvenueCauseway BayHong Kong 香港法律：盛德律師事務所 As to Hong Kong law:Sidley Austin As to PRC law:King & Wood Mallesons 中國法律：金杜律師事務所 THE CAYMAN ISLANDS PRINCIPALSHARE REGISTRAR ANDTRANSFER OFFICE As to Cayman Islands law:Conyers Dill & Pearman 開曼群島法律：Conyers Dill & Pearman AUDITORElite Partners CPA Limited 核數師開元信德會計師事務所有限公司 Conyers Trust Company (Cayman) LimitedCricket SquareHutchins DriveP.O. Box 2681Grand Cayman KY1-1111Cayman Islands 股份代號 2168.HK COMPANY’S WEBSITEhttp://www.jzywy.com 公司網站http://www.jzywy.com HONG KONG SHARE REGISTRAR Computershare Hong Kong Investor ServicesLimitedShops 1712-171617th Floor, Hopewell Centre183 Queen’s Road EastWanchai, Hong Kong 2023年歷程Milestones in 2023 積極拓展 鞏固「基本盤」Active expansion and consolidation of our fundamentals 部分優秀拓展項目OUTSTANDING PROJECTS 廣元青川縣青竹島生態康旅社區項目Guangyuan Qingchuan County Qingzhudao Ecological RecreationCommunity Project Tongxiang Wuzhen Scenic Area Urban Services Project 02升級體系 精研品質Upgraded system and premium quality 「2023物 業 服 務 滿 意 度 領 先 企 業 」 2023 LEADING COMPANY IN PROPERTY SERVICE SATISFACTION Awarding Unit: CRIC Property Management 頒佈單位：克而瑞物管 In 2023, the new upgrade of “Prosperity FUN” (美好FUN), a brand portfolio ofcommunity culture (FUN Life, FUN Neighborhood, FUN Charity, FUN Sharing (樂活FUN,樂鄰FUN,樂善FUN,樂享FUN)), was released, which covered services forthe whole cycle, scenario and age of community culture and put forward the serviceslogan of “Enjoy a Prosperity FUN Life” (樂享美好生活FUN). At the same time, anIP image “Kaisa FUN” (佳小FUN) was launched, which brought a human touch tocommunity culture, established emotional connection of services, and created brandcharacteristics. 2023年全新升級發佈「美好FUN」社區文化品牌體系（樂活FUN、樂鄰FUN、樂善FUN、樂享FUN），涵蓋社區文化全周期、全場景、全齡段服務內容，提出「樂享美好生活FUN」的服務口號。同步上線IP形象「佳小FUN」，為社區文化注入溫度，建立服務的情感鏈接，打造品牌特色。 The Group launched special campaigns of “Jiarun Campaign” (佳潤行動) and “MeetProsperity for Best Customer Experience” (遇見美好，滿意到佳) to improve itscustomer services. The Group also launched a series of quality enhancing campaigns,such as “Spring Breeze in Kaisa” (春風沐佳), “Construct