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50+ yearsof hospitality experience H O S P I T A L I T YR E S T O R A T I O N Expertise Matters Our industry-leading Hospitality Restoration Division is led by leaders with more than 50 years of combined hospitalityexperience. That means every project — from a single guest room to a full-scale resort recovery — is managed with insight into: Efficiency atEvery Scale Safety andCompliance Operational Continuity Guest Experience Delivering precise, flexiblesolutions for projects of anysize or complexity Restoring safely anddiscreetly, often withoutguests ever noticing Maintaining tidy, secure,hazard-free worksites thatmeet the highest Environment,Health, and Safety standards Adapting to eachproperty’s needs, workingquietly or overnight tominimize disruption CHAD MARTIN |DIRECTOR OF HOSPITALITY OPERATIONS With more than 30 years in the hospitality industry, Chad has held both property-level and corporateleadership roles, overseeing engineering, capital projects, and emergency response for 350+ hotels.His deep operational insight — as both a former client and hotel engineer — gives him a rare abilityto anticipate property needs and deliver restoration with minimal disruption. cmartin@signalrestoration.com 972.765.6586 CARRIE BROUSSARD |VICE PRESIDENT, NATIONAL ACCOUNTS Carrie brings 16 years in the hospitality industry, partnering with clients nationwide to developbusiness continuity plans and ensure rapid, coordinated response. Her approach blends strategiccommunication and client advocacy — supporting restoration that’s efficient, consistent, andrelentlessly service-driven. 281.900.2469cbroussard@signalrestoration.com KEITH KNIGHTLY |NATIONAL ACCOUNT EXECUTIVE Keith has more than 27 years in relationship-driven sales and management, including five yearsfocused specifically on hospitality. His experience in client relationship management and cross-functional collaboration ensures every project runs smoothly from first call to completion. 973.222.2925kknightly@signalrestoration.com W H YS I G N A L The Signal Advantage OUR PEOPLE With decades of restoration experience, our team has built a reputation clients trust. Every project is delivered to the higheststandard, backed by the relentless customer service Signal is known for. We bring unmatched resources to every response: •500+ locations across North America forrapid deployment•On-demand manpower, skilled trades,equipment, and mitigation tools•Strategic partnerships that expand ourreach and capabilities T E C H N O L O G Y Innovative Restoration To deliver the most complete and efficient restoration services, we leverage advanced technologies that improve accuracy, safety,and project efficiency — helping ensure every job is completed on time and within budget. MATTERPORT Matterport’s state-of-the-art 3D technology provides faster,more accurate estimates, enhanced collaboration andsafety with digital walkthroughs, and detailed before-and-after documentation. WEATHER MAPPING Our weather-mapping technologies enable interactive hail tracking and storm tracing,allowing us to prepare, allocateresources, and mobilize quickly— minimizing potential damagewith proactive measures. DRONE TECHNOLOGY Through drone technology, our team streamlines planning,conducts asset inventories, assesses damage accurately andsafely, and accelerates overall response time. R A P I DR E S P O N S E S E R V I C E S Signal OnCall 24|7|365 Fully Equipped.Prepared to Respond. Our goal for hospitality clients is to minimize downtimeand preserve the guest experience. Our 24-hour SignalOnCall program ensures rapid, expert response —arriving within hours to address losses of any size,from isolated incidents to large-scale emergencies. WATER & FIRE DAMAGEMITIGATION & RESTORATION •Emergency Water Extraction & Mitigation•Emergency Power•Drying, Dehumidification, & Deodorization•Desiccant Drying•Emergency Board-Up•Debris Removal•Content Cleaning•Smoke & Soot Removal PREPARE BEFORE DISASTER STRIKES By contacting our team now, we can assess yourproperties in advance, align with your operationalneeds, and ensure a plan is in place — giving youpriority response when it matters most. WHAT YOU CAN EXPECT: •Rapid Response Team on-site within hours•Dedicated account management with hospitalityexpertise•Fully staffed restoration teams experienced incomplex properties•Safe, efficient restoration using the industry’s mostadvanced methods•Clear communication through daily reporting GENERAL CONTRACTING •Emergency Board-Up & Reconstruction•Demolition•HVAC•Roof Repair & Replacement•Plumbing & Electrical•CAPEX ENVIRONMENTAL •Mold Remediation•Biohazard Cleaning•Structure Cleaning•Hazardous Material Containment PRE-LOSS PLANNING •Facility Layout & Access Review•Critical Systems & Utility Documentation•Safety & Compliance Planning•Operational Priority Identification•Emergency Response Planning 3,500+TEAM MEMBERS & PARTNERS L E A D E R SI N S A F E T Y S T A N D A