人类与人工智能的协作如何推动IT支持的未来——AI赋能服务台内部

How human-AI collaboration isdriving the future of IT support For more details, contact:Infra.global@capgemini.com About Capgemini Capgemini is an AI-powered global business and technology transformationpartner, delivering tangible business value. We imagine the future of organizationsand make it real with AI, technology and people. With our strong heritage of nearly60 years, we are a responsible and diverse group of 420,000 team members in morethan 50 countries. We deliver end-to-end services and solutions with our deepindustry expertise and strong partner ecosystem, leveraging our capabilities acrossstrategy, technology, design, engineering and business operations. The Groupreported 2024 global revenues of €22.1 billion. Make it real.www.capgemini.com