Insights at the Intersection of Financial Crime Data & Real Survivor Stories Message from Nasdaq’s Chair & CEO Financial crime is a multi-trillion-dollar epidemic that underpins many ofsociety’s most insidious crimes from human trafficking to elder abuse toterrorism — crimes that exploit the most vulnerable in our society with Financial institutions have been at the forefront of this issue for decadesand continue to be actively engaged and invested in this fight: our survey ofanti-financial crime professionals found that 75% of respondents reported anincreased investment in headcount in 2023 compared to the previous year.Financial institutions are responding to the intense pressure to effectively Adena T. FriedmanChair & CEO Despite the enormity of the problem, historically it has been difficult toquantify the scale of financial crime with precision, given how much crimegoes unreported by victims and undetected in today’s financial system.Nasdaq’s2024 Global Financial Crime Reportis a new research initiative thataims to bolster efforts to root out criminal activity by supporting industry, Ultimately, we knowthat no single company,industry, technology, orgovernment is going to The report findings point to an incontrovertible truth — that the scale andpervasiveness of financial crime is immense. In 2023, more than three trilliondollars in illicit funds flowed through the global financial system. Fuelingtrillions of dollars in illicit flows and money laundering activity were a range of We all have a responsibility—to ourselves and to theworld—to be part of While the scale of these crimes is immense in value and impact, they canonly be properly understood through the stories of those who survive them.The impacts are felt deeply in our communities and too often by the mostvulnerable members of society. Throughout the report you’ll read aboutseveral survivors whose stories shed a deeply incisive light on the human The report also includes input from detailed interviews which reinforcerecommendations about how the wider anti-financial crime ecosystemcould collectively address the issues better. These recommendationsinclude facilitating better collaboration among banks and with the Ultimately, we know that no single company, industry, technology, orgovernment is going to solve the complex problem of financial crimealone. There is an opportunity to work together on a framework and alignon measures of success for effective anti-financial crime programs. Weall have a responsibility — to ourselves and to the world — to be part of There is an inherentconnection between theintegrity of finance andthe stability of the financial - Industry Interview Table of Contents Message from Nasdaq’s Chair & CEO........................................................................................ 2About this Report......................................................................................................................... 5Methodology................................................................................................................................ 6Executive Summary..................................................................................................................... 8 Survivor Spotlights...................................................................................................................... 13 Lilah’s Nightmare: When Business Email Compromise Jeopardized Her Dream Home............. 14Spotlight: Business Email Compromise............................................................................................... 16Debby’s Heartbreak: The Romance Scam that Cost a Widow $1 Million...................................... 17Spotlight: Romance & Other Consumer Scams.................................................................................. 19Steve’s Struggle: How Scammers Exploited this Semi-Retired Scientist...................................... 20 Industry Insights.......................................................................................................................... 26 Industry Insights: Threats & Trends...................................................................................................... 27Industry Insights: Priorities in the Fight Against Financial Crime.................................................... 29 Pressing Need for Action............................................................................................................ 33 References & Footnotes.............................................................................................................. 34 Global......................................................................................................................................................... 36Americas.................................................................................................................................................... 37Europe, the Middle East, and A