of property and casualtyinsurers are using generative AI,
but only4%have reached scaleThe main uses involve streamlining coreclaims operations through
SummarizingdocumentsCommunicatingwith customersDetectingfraudThe case for
What’s stalling integration?Despite the beneits, only27%of insurers are pursuing a full claimstransformation process, with many
in the pilot stage
of property and casualtyinsurers are using generative AI,