January 2026 GSMA Mobile forHumanitarian Innovation The GSMA is a global organisation unifying the mobileecosystem to discover, develop and deliver innovationfoundational to positive business environments and societalchange. Our vision is to unlock the full power of connectivityso that people, industry, and society thrive. Representingmobile operators and organisations across the mobile The GSMA Mobile for Humanitarian Innovation programmeworks to accelerate the delivery and impact of digitalhumanitarian assistance. This is achieved by building alearning and research agenda to inform the future of digital We invite you to find out more atwww.gsma.com Authors Chloé Cahart, TDS GroupChristophe Debray, TDS GroupOlivier Galichet, TDS Group Contributors Susanna Acland, Mobile for Humanitarian Innovation, GSMA Acknowledgments This report was prepared with valuable inputs from several of France’s Mobile Network Operators (MNOs): Bouygues Telecom,Free, OPT, Orange, SFR and Zeop. We are grateful for their time, operational insights, and lessons shared through key informant We would like to thank the Directorate General for Civil Security and Crisis Management (DGSCGC), Defence ElectronicCommunications Commissariat (CCED), Digital Transformation Directorate, Interministerial Crisis Management OperationsCentre (COGIC), Interministerial Civil Protection Services (SIDPC), Regulatory Authority for Electronic Communications, Postal At the local level, we thank the prefectures of Nord (Lille), Bouches-du-Rhône and Yvelines, the Northern Zonal OperationalCentre (COZ Nord) and the Postal and Telecommunications Office in New Caledonia for their unique operational perspectives. We also thank the Agency for Operational Mobile Communications for Security and Emergency Services (ACMOSS), EuropeanEmergency Number Association (EENA) and International Telecommunications Union (ITU) for their insights and broader Contents Executive summary21Introduction32Methodology53France’s disaster risk profile74The mobile landscape in France115France’s approach to disaster management and governance156France’s mobile-based early warning system: FR-Alert206.1Policy and regulation246.2Stakeholders and coordination276.3Technology and infrastructure326.4Financial model416.5The future of FR-Alert43 8Conclusion Executive summary This report examines FR-Alert, France’s mobile-basedearly warning system (EWS), and highlights how effectivecollaboration with mobile network operators (MNOs) can Launched in 2022, FR-Alert marks a majormodernisation of France’s EWS, introducing mobile-based alerts on a national scale. The transition froma siren-based network to dual mobile disseminationtechnologies was driven by successive crises, 4.Building public trust and awarenessincreasesthe effectiveness of alerts and gives communities 5.Adoption of the Common Alerting Protocol(CAP)enables consistent messaging acrossdissemination channels and interoperability 6.Multi-channel alertingmaximises the reachof alerts to the widest possible audience, The result is a comprehensive system thatcombines cell broadcast (CB) and location-basedSMS (LB-SMS) mobile technologies, coversboth mainland and overseas France and is fullyembedded in national disaster management (NDM)processes. MNOs have played an instrumental role 7.Inclusive designhelps ensure no one is leftbehind when a disaster is imminent. 8.Iterative testing and evaluationpromote continuous improvement and system reliability. 9.Handset compatibilityreduces exclusion andsupports the delivery of CB messages to intended 10.Sustainable financingguarantees the long-term Drawing on lessons from FR-Alert, this reporthighlights 10 key considerations for effective MNO While the FR-Alert example offers valuableinsights, it is important to recognise that theenabling environment in France – strong regulation,high mobile penetration and sustained financialresources – may not be present in other contexts.By showcasing the French model, this report aims 1.Robust regulatory frameworksprovide clarityand structure on the roles and public safety 2.Strategic governance and stakeholdercoordinationensure trusted, collaborative 3.Institutional capacity buildingwith publicauthorities builds confidence and helps 01Introduction Around the world, climate change is causing more frequentand intense disasters, with severe impacts on people and the This report looks at France’s national EWS,FR-Alert, as a model with effective MNOengagement. It examines the role of MNOs inFR-Alert, highlighting key considerations that canmaximise MNO participation in EWS globally andguide governments and other stakeholders, such as Early warning systems (EWS) are cost-efficient andeffective tools for providing the critical lead timenecessary to protect lives and livelihoods. Countrieswith stronger EWS, especially ones that respond to Yet, one-third of people worldwide are not covered byan EWS, most of whom live in low-income countries