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5G and the techeconomy inMalaysia: tapping February 2025 The GSMA is a global organisation unifying themobile ecosystem to discover, develop and deliverinnovation foundational to positive businessenvironments and societal change. Our vision isto unlock the full power of connectivity so thatpeople, industry and society thrive. Representingmobile operators and organisations across themobile ecosystem and adjacent industries, theGSMA delivers for its members across three broad GSMA Intelligence is the definitive source of globalmobile operator data, analysis and forecasts, andpublisher of authoritative industry reports andresearch. Our data covers every operator group,network and MVNO in every country worldwide GSMA Intelligence is relied on by leading operators,vendors, regulators, financial institutions andthird-party industry players, to support strategic Our team of analysts and experts produce regularthought-leading research reports across a range of We invite you to find out more at gsma.com www.gsmaintelligence.cominfo@gsmaintelligence.com AuthorsTim Hatt, Head of Research and Consulting Pau Castells, Head of Economic AnalysisKenechi Okeleke, Senior Director, Regional Social and Policy Research Contents Executive summary 1.In context: high tech, high growthTransitioning to the 5G eraA changed outlook with the dual-network model 2.Driving towards a digital nationPutting the initiatives and policies in placeTracking progress 3.Malaysia’s tech economy and diversificationDiversifying to digital, mobile and fintechFinancial backing from government: in it to win it 4.From single to dual network: outlook and implicationsThe known risks associated with Malaysia’s SWN approachWhat to expect from the move to a dual network Executive summary The move to a 5G dual-network (DN) model is theright one for customer choice, long-term financialsustainability and Malaysia’s competitiveness as atech and services economy. However, challengesremain, including the need to ensure market Malaysia has long been regarded as showing promiseas an advanced tech hub in Southeast Asia. Telecoms The recent announcement that the government hasgranted a second nationwide 5G licence removeswhat was in effect an infrastructure monopoly and 1.In context: high tech, high Transitioning to the 5G era Malaysia has long been regarded as showing promiseas an advanced tech hub in Southeast Asia. Malaysiais also a fast-growth economy. GDP grew at 8.7%and 3.7% in 2022 and 2023, respectively. It alsohas a youthful, tech-savvy population (around 70%of people are under the age of 40). Singapore isSoutheast Asia’s main hub for foreign investment, wholesale network (SWN) originally provisioned toDigital Nasional Berhad (DNB) – the state-owned 5G adoption in Malaysia has now reached around 40%of mobile connections (see Figure 1). China, Japanand South Korea remain the vanguard nations in Asia;all record penetration rates of more than 50%, in linewith the US and a handful of European countries.Malaysia’s run rate of incremental 5G subscribergrowth – around 5 percentage points (pp) per quarter Telecoms in Malaysia has transitioned to 5G, withnetwork rollout and customer adoption accelerating. Figure 1 5G adoption in Malaysia: strong growth, with some recent tapering off 5G as a percentage of mobile connections (ASEAN comparison) A changed outlook with the dual-network model The recent announcement that the government hasgranted a second nationwide 5G licence has changedthe outlook in Malaysia. The decision removes what has a market share of around 20% in the country. Themarket structure in Malaysia comprises five players,but three companies – CelcomDigi, Maxis and U backhaul) and to the low end in the latter stages,once the infrastructure is in place and before thenext cycle (6G) begins. Although Malaysia hasgrown 5G adoption, infrastructure investment in5G networks has been lower than among its peergroup. In 2023, Malaysian operators spent around12% of their revenues on capex. DNB’s estimated The implications of a pivot to a DN include the —Competition should increase at the wholesale and —It should release additional pent-up/latent —By extension, it should spur a boost to the apps,digital services and enterprise markets that can The investment implication is particularly important.The telecoms sector records, on average, 15–20%capex intensity overall over a 10-year infrastructure Figure 2 5G investment levels among operators in Malaysia have been limited bythe SWN model Capex intensity (percentage of revenue) 2.Driving towards a digital nationThe componentsof a digital nation Putting the initiatives and policies in place This decade will be characterised by efforts fromcountries in Asia Pacific and beyond to become‘digital nations’. This describes a scenario wheredigitalisation is at the heart of nation building,with a coordinated effort to fully integrate digital the National Fourth Industrial Revolution (4IR) Po