全球灯塔网络：驱动数字化转型实现影响力与规模化的思维转变

W H I T EP A P E RJ A N U A R Y2 0 2 5 Contents Executive summary31Lessons from the latest lighthouses51.1. The GLN today: a network of inspirational peers61.2. Introducing the new Lighthouses of 2024: raising the bar8for operational excellence1.3 Trends in technology: AI hype and Lighthouse adoption112The mindset for making digital transformation stick122.1 Preventing process debt132.2 Investing in your capabilities172.3 Assetizing for scale202.4 Localizing adoption with the frontline213Beyond productivity: applying AI across value chains for agility24and sustainability3.1 Intelligent product introduction tools to accelerate product26development cycles3.2 Driving supply chain agility through intelligent resilience hubs273.3 Moving from linear to circular for value chain sustainability30Conclusion34Appendix35Contributors48Endnotes49 The Global Lighthouse Network (GLN) is the leading industry community celebrating theworld’s top-performing production and operations sites. Network members showcase provenperformance improvements and achieve operational excellence across technology, talent andsustainability domains. The Global Lighthouse Network is a World Economic Forum initiative.The initiative was co-founded with McKinsey & Company and is counselled by an advisoryboard of industry leaders who are working together to shape the future of global manufacturing.The Advisory Board includes Foxconn Industrial Internet, Johnson & Johnson, Koç Holding,McKinsey & Company, Schneider Electric and Siemens. Sites and value chains that join thenetwork are designated by an independent panel of experts. Disclaimer This document is published by the World Economic Forum as a contribution to a project, insightarea or interaction. The findings, interpretations and conclusions expressed herein are a resultof a collaborative process facilitated and endorsed by the World Economic Forum but whoseresults do not necessarily represent the views of the World Economic Forum, nor the entirety ofits Members, Partners or other stakeholders. ©2025 World Economic Forum. All rights reserved. No part of this publication may bereproduced or transmitted in any form or by any means, including photocopying and recording,or by any information storage and retrieval system. Executive summary This white paper celebrates six years of theGlobal Lighthouse Network as the leadinglearning community for world-class operationalexcellence in production at scale. The Global Lighthouse Network (GLN) recognizesleaders in the production ecosystem that haveachieved exceptional impact on productivity andsustainability, enabled by digital transformation.After six years, the GLN has expanded from 16 to189 Lighthouses, representing factory, sustainabilityand end-to-end value chain categories across 33countries and 35 subsectors – four times greaterthan in 2018. This diversity is what powers the GLN– a network of peers that share knowledge andinsights to accelerate their transformation journeys. Amidst the recent AI hype, Lighthouses havecracked the code on site implementation: 77% ofthe top five use cases of this year’s Lighthouseswere enabled by analytical AI and 9% leveragegenerative AI (GenAI). All have unlocked step-changes in performance – averaging improvementsof more than 50% in conversion cost, cycle timesand defect rates. How have Lighthouses found impact where othersare still exploring potential? The differentiator is theirapproach to large language models (LLMs) andother new technologies, which remains consistentwith the playbook proven through adoption ofearlier technology, such as the industrial internet ofthings (IIoT). They stay laser-focused on a “value-back” approach to reduce process debt; invest infoundational capabilities across people, process andtechnology; assetize solutions for scale; and partnerwith frontlines to localize engagement and adoption.Chapter 2 explores these mindset shifts in detail. Among new Lighthouses, 65% cited learningfrom at least three other Lighthouse sites – oftenoutside their own sector – and two other ecosystempartners during their transformation. These 189Lighthouses, 1,000+ use cases and 2,000+ metricsprove the Lighthouse transformation playbook.Those who follow it have moved beyond the “pilotpurgatory” that early Lighthouses faced – wherepilot schemes struggled to reach full scale – toachieve ROI of 2-3x over three years and 4-5x overfive years. Beyond productivity, Lighthouses also deploytechnology across their value chains to drive agility,resilience and sustainability. Data platforms thatconnect customer, supplier, process, product,market and sustainability data bring visibility andintelligence to the many intricate decisions requiredto optimize value chain performance. Theseapproaches include: The latest 36 Lighthouses have not only followedthe playbook but are continuing to innovate. Theyilluminate three leading-edge lessons: –They are tackling the digital “scaling slump”with a mindset to assetize1