个性化用户与企业数据的交互

Learn how SoftServe facilitated collaboration and innovation by transformingthe way employees interact with critical data. YOURENTERPRISEDATA THE CLIENT Our client, a large investment bank in theUnited States with operations around the globe,needed to make enterprise data more accessibleand understandable to employees. As one of thelargest custodian banks in the world, our clientcollects an enormous amount of data. Clearing the way for more users to benefit fromdata analysis would make it easier to maintaincompliance and improve decision-making,customer service, and collaboration. The clientused the MyCDO Platform as a data scienceportal, but it needed to be tailored to providea more user-friendly experience. IS A TREASURE TROVE OF ACTIONABLEINSIGHT THAT GOES UNUSED IF USERSARE UNABLE TO ACCESS AND ENGAGEWITH IT IN A MEANINGFUL WAY. More employees in yourorganization interacting with bigdata solutions translates to greateroperational efficiency. A user-centric approach towardenterprise data enables youremployees to interact with datain a personalized way. This encouragescollaboration and makes big datasolutions accessible across yourorganization — rather than onlythe data team. THE OUTCOME THE SOLUTION THE CHALLENGES The revamped data platform combinesdata from 160 applications and 22 linesof business and stores it in one location.Centralizing data saves time for employeesgenerating mandatory reports. The abilityto customize individual dashboards andsave settings contribute to additionaloperational efficiency. The MyCDO Platform is designed to providedata visualization and data analysis.However, not all employees had thetechnical skill to navigate the dashboardand use the platform to its fullest. SoftServe completely redesigned the legacysystem’s portal. This included designingand delivering new metrics to increase datavisibility throughout the organization. The new dashboard makes dataanalytics more accessible to allemployees, allowing them to: MyCDO required customization to: The new platform redesigns metricsfrom the legacy platform and delivers newmetrics to increase visibility throughout thebank. A streamlined metadata collectionprocess further improves the qualityof data collected and stored in theenterprise catalog. Customize individualdashboards accordingto preference, needs,and experience Make data accessible tonon-technical users Be aware of relationshipsbetween data values Maintain high standardsof security and regulatorycompliance As an ongoing project, SoftServecontinues to work with the client to helpin data structuring, provide support, anddevelop new enterprise data solutions asneeds arise. Consolidate data frommultiple sources Process characteristics ofspecific datasets in real time Provide a scalablearchitecture Generate reports thatprovide actionable insight TECH STACK About SoftServe SoftServe is an IT consulting company with U.S., Europe, and Latin Americadelivery centers. We transform and optimize how enterprises and softwarecompanies do business. More than 13,000 associates provide engineeringtalent, innovation, and cloud transformation. Our end-to-end approach assuresmodernization, quality, and speed across the banking, fintech, financialservices, insurance, healthcare, retail, energy, and manufacturing verticals. Contacts EUROPEAN HQ NORTH AMERICAN HQ 201 W 5th Street, Suite 1550Austin, TX 78701USA +1 866 687 3588 (USA)+1 647 948 7638 (Canada) 30 Cannon StreetLondon EC4 6XHUnited Kingdom+44 333 006 4341 info@softserveinc.comwww.softserveinc.com