全球紧缺技能研究

global in-demandskills research. what are 2024’s top globalin-demand skill clusters? executivesummary. Conducted by ourTalent Intelligenceteam, RandstadEnterprise’sGlobal In-demand Skills researchaggregates,normalizes and analyzes global employment data frommultiple sources and across six dimensions to uncoverwhich professional skills are seeing the highest demand.As part of this research, we analyzed over 10 million jobpostings and 136 million CVs assessed on a skill leveland over 300 million on a meta-data level. This work wasconducted in the third quarter of 2024. It’s a challenging time for human capital leaders.According to Randstad Enterprise’s 2024Talent Trendsresearch, 64% say they’ve been asked to do more withless this year. Reduced headcounts, smaller budgets andincreased scrutiny of all spending have created hurdleson the road to delivering value for their organizations.Forward-thinking leaders have been focusing onempowering their people in innovative and impactfulways. Complementing human intelligence with AI,nurturing human potential through skilling andengagement, and optimizing internal mobility areeffective ways they are finding, building and growingthe skills their business needs. While, historically, the Global In-demand Skills researchhas analyzed data for roles that are traditionallyoffice-based and non-manual — also known as“white-collar” — this year, we’ve included baselineanalysis on a number of typically non-office-settingor manual roles — also known as “blue-collar” and/or“skilled trades.” Distinctions are made in this researchfor clarification purposes, as year-over-year data onlyrepresents the white-collar skill clusters that have beenpreviously represented in the Global In-demand Skillsresearch and because the job vacancy rates of the skilledtrades are contextualized differently. With this in mind,they continuously prove to be over market averages,especially across developed economies. But where can you get the talent intelligence you need tobetter understand when (and where) to recruit for certainskills? What pay is considered competitive at differentlevels? Which inherent skills are important for certain kindsof roles? And, are your return to office policies getting inthe way of recruitment and talent retention goals? While, year-over-year, the data shows demand for topskills has tempered since the hiring frenzy of 2022 — evenfor red-hot specialties such as AI and automation — lookcloser and you’ll see that demand remains higher thanpre-pandemic levels. And with signs of a recovery onthe horizon, employers are planning for demand toaccelerate in 2025. A caveat, however: When experience and certain sub-skillsare needed for a role, the talent pool shrinks considerably,making it exponentially more complex to find the rightcandidate. For instance, the JVR for the AI and automationskill cluster is 3%, but doubles when considering onlyexperienced talent, skyrocketing to nearly 15% whenlooking only at some of the sub-skills and markets, suchas natural language processing (NLP) in the United States.With those considerations, most of the skill clusters exceedany market averages if focusing on experienced talent only. Top skilled trades include (in alphabetical order): 1.maintenance & repair- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2.manufacturing & plant operations- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3.nursing & medical care- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Based on absolute data, enterprise employers arecontinuing to see stiff competition for these 9 in-demandwhite-collar skill clusters this year, presented here inalphabetical order: 4.retail & direct sales- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - It’s no coincidence that many of these skilled tradesare in high-growth occupations that counter the rise inautomation and AI — roles requiring the most humantouches, such as direct sales and nursing. This correspondswith a sharp rise in jobs requiring empathy, ethicaljudgment and patience. 1.AI & automation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2.audit & compliance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3.cloud computing- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4.customer service- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Based on this year’s research, human capital leadershave been successfully innovating to acquire and developthese high-demand skills among their workforces. Whilelast year’s job vacancy rate (JVR) data — an indicator ofhiring complexity — averaged 4.6% for in-demand,white-collar skill clusters, this year that figure has fallento 2.9%. This is certainly an indicator of a stabilized labormarket