客户服务技术必须优先考虑业务需求

Technologies inService Bullseye Customer service and support leaders acrossdifferent industries benchmarked their plansfor 47 established and emerging technologies. Current adoption Future value Current value The anticipated future value oftechnologies to organizationsin two years’ time. The extent and nature of technologies’deployment throughout organizations. The perceived current value oftechnologies to organizations. Already a client?Get access to even more resources in your client portal. Log In Become a Client