2025SlideDeck Tableofcontents Economic and market outlook Key insights o Recruiter efficiency through automation Top priorities and challenges for2025 About theGRiD2025Industry TrendsReport Wesurveyed15OO+recruitmentagenciesaroundtheglobeabout thetrendsthatmatterfor2025.The report includes1oO-5oQrespondentsfromeachofthefollowingareas Staffing Types Verticals Regions APACBereluxDACHNorthAmericaUKand Ireland CommercialHealthcareProfessional ContractPermTempExecutiveSearch Economic andmarket outlook 2024 was a tough yearfor recruiting 40% of firms saw rovenue growth -a cecline Frorn last year1/4 of firms saw revenue cioclineBUT, 1/4 5aw growth of 10% ormore in spite of the challenges Firms weathering economyby growing market share Firms predict a “new normal" for recruitrnent,no full return to pre-pandemic days Firrms are doubling down on oroductivity toposition for the next stage Mcst successful firms lccking to add valuethrouqh new solutions and shift to highermargin services All about driving up the bottom line evenif job requisitions don't increase 2025 revenue outlookOptimistic inspite of headwinds 2025 revenueoutlook Top-performing firms are: Recruiter efficiencythrough automation Digital transformationhas stalled 18% in advanoed stages of automationcompared to 21% last yeerLess than halr of firms have autamatedacross the recruitrnent workfowRecruiting tasks are more llkely to beautomated than sales or middle office But automation yieldsrevenuebenefits Top-cerforming firms were 57% more likelyto be in the advenced stages ol digitaltransformation Firrms that automated search end matchand screening were at least twice aslikely to have ircreased revenue 1o%or more in 2024 Firm5 focused on improving recruitercfficicncy through technology wcretwice as likely to heve grown revenue And automation alsomprovesrecruitmentmetrics Firms that automated search and matchwere17%more likely to hoveplacernanttimes under 10 days Firms that automated screening were 22%more likely to have placement times under10 days Search and match is number one choice forwhat firms most want to automate Alinfusedeverywhere Al to yield huge time savings-and revenue gains FirmspredictAfcouidsaveeachrecruiter17hoursperweek Firms think Al searching agents will yicld thebiggest productivity gains (27%)Tap-perfarming firms were 41% more likelyto be using Al for submittingTap-performing firms woro 24% more lkelyto be using Al scruening agentsTap-perrorming tirms were 50% more likelyto be using Al for faster response tirnes Data limitations are biggestbarrier to Al success 36% of firms citcc somo kind of clataissues as the biggest thing standingbetween them and widespread Aladoption Firms also shared they need Al to betralned on recruitmen data ard theirdata in pearticular Huge desire for Al to reflect firms'specific expertise and human touch Delightingtalent Automation/Alhavehugempactonplacementtimes Firms that saw revenue gains werealmost 4o% more likely tohoveplacement times ur der lO daysUsing autormation inproves likelihood of20 day placemen: times by 43% - 87%Using Al irrproves likelihood of ≤ 20 dayplacement times lby 20% - 86% Creating the best talent experiencetranslates into revenue gains Faster, more accurate placement is whatcandidales want Firms that are del ghting talent throughoutthe recruitment cycle are around twice aslikely to have seen revenue gains in 2024 Evury stage of the cardidate journey maltlers these cbjectives Diversifyingbusinesslines Firms are shifting to highermargin/higher value services Project management anc consultingtop the list of new servicas Firms are looking for partnershipopportunities and ways to combinetheir services into higher value packages The most successful still stay focusedon their areas of particular expertise Newbusinesslinesare paying off Top performers are focuscc on servicosto attrect and deve op hign-value talent(execucive search, upskilling) They are also looking foropportunitiesto be thought partners to clients (consult-irg, board coaching) Moving up the margin ladder correlateswith higher revenue Top prioritiesandchallenges Attracting new clients stiltops the ist of 2025 priorities Attracting ncw clients was thetoppriorityThis reld true across rogions, businosslines, and verticalsHealthcare was more focused onattractingnewtalentRPO was more tocused onreducing expenses Talent shortage and lowerjobvolumesaretopchallenges Ongoing combination of tight talentpool with [ewer jobsTurndown rates have been IncreasingLack of confidence still clongatingclient hiring cyclesProductlvlty galns remain crucial inthis challer ging market