UNITED STATESSECURITIES AND EXCHANGE COMMISSIONWASHINGTON, D.C. 20549______________________________________ (Mark One) (Exact name of registrant as specified in its charter)______________________________________ Delaware 91-2183967 (State or Other Jurisdiction of Incorporation) (I.R.S. Employer Identification Number) Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yesx No¨ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act . Yes¨Nox Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Actof 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has beensubject to such filing requirements for the past 90 days. Yesx No¨ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant toRule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant wasrequired to submit such files). Yesx No¨ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reportingcompany, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” andcompany”inRule12b-2oftheExchangeAct. “emerginggrowth ¨Accelerated filer☐Smaller reporting company☐Emerging growth company If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complyingwith any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.¨ Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of itsinternal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered publicaccounting firm that prepared or issued its annual report.Yes☒No☐ If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrantincluded in the filing reflect the correction of an error to previously issued financial statements.¨ Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-basedcompensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).¨Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes☐No x The aggregate market value of common stock held by non-affiliates of the registrant as of July 31, 2024, based on the closing priceof $55.48 for shares of the registrant’s common stock as reported by the Nasdaq Global Select Market on that date, was approximately $11.1billion. This calculation does not reflect a determination that certain persons are affiliates of the registrant for any other purpose. The registrant has 202,489,720 shares of common stock, par value $0.0001, outstanding at February 28, 2025. Portions of the definitive proxy statement for our 2025 Annual Meeting of Stockholders are incorporated by reference in Part III of this Form 10-K. We intend to file such proxy statement with the Securities and Exchange Commission (“the SEC”), within 120 days of the fiscal yearended January 31, 2025. DOCUSIGN, INC.FORM 10-KFiscal Year Ended January 31, 2025TABLE OF CONTENTS Note Regarding Forward-Looking StatementsPART I4Item 1.Business4Item 1A.Risk Factors13Item 1B.Unresolved Staff Comments37Item 1C.Cybersecurity38Item 2.Properties39Item 3.Legal Proceedings39Item 4.Mine Safety Disclosures39PART II40Item 5.Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchasesof Equity Securities40Item 6.Reserved41Item 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations42Item 7A.Quantitative and Qualitative Disclosures About Market Risk58Item 8.Financial Statements and Supplementary Data59Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure99Item 9A.Controls and Procedures99Item 9B.Other Information100Item 9CDisclosure Regarding Foreign Jurisdictions That Prevent Inspections100PART III101Item 10.Directors, Executive Officers and Corporate Governance101Item 11.Executive Compensation101Item 12.Security Ownership of Certain Beneficial Owners and Management and RelatedStockholder Matters101Item 13.Certain Relationships and Related Transactions, and Director Independence101Item 14.Principal Accounting Fees and Services101PART IV102Item 15.Exhibits, Financial Statement Schedules102Item 16.