埃森哲 2023年度报告

The success of our strategy to be the reinvention partner of ourclients is reflected in our fiscal 2024 results, including recordbookings, earnings growth, margin expansion and significantcash to shareholders, allowing us to deliver 360° value for allour stakeholders. New bookings$81.2BA14% increase in local currencyand 13% increase in U.S. dollars,with a book-to-bill of 1.3 Revenues$64.9BAn increase of2% inlocal currencyand1% in U.S. dollars Diluted earnings per share (Adjusted)$11.95 Operating margin (Adjusted)15.5% Anincrease of 10 basis points,after adjusting FY24 GAAP operatingmargin of 14.8% and FY23 GAAPoperating margin of 13.7% to excludebusiness optimization costs of 70bps and 170 bps, respectively. On aGAAP basis FY24 operating marginincreased 110 bps A2% increase, after adjustingFY24 GAAP EPS of $11.44 to excludebusiness optimization costs of $0.51per share and FY23 GAAP EPS of $10.77to exclude business optimization costsof $1.28 per share and an investmentgain of $0.38 per share. On a GAAPbasis, FY24 EPS increased 6% Cash returned to shareholders$7.8BDefined as share repurchases of$4.5 billionplus cash dividendsof$3.2 billion Free cash flow8.6B $ Defined as operating cash flow of$9.1 billionnet of property andequipment additions of$517 million For 12 months ended August 31, 2024 From our Chairand CEO Fiscal year 2024 demonstrated the resilience andagility of our business model, the power of our scaleand reinvention in action. The year was marked by a challenging market environment,and we rapidly shifted to meet our clients’ need for largereinventions—using technology, data, AI and new ways ofworking—that utilize the scale and depth of our expertiseand ecosystem relationships. Our clients turn to us forour unique combinationof services across Strategy& Consulting, Technology,Operations, Industry Xand Song. As part of this, data will continue to beessential to building the digital core. Weexpect that the work to prepare enterprisedata, which is the fuel for AI, will be anincreasing part of our growth. To accomplish reinvention and takeadvantage of AI, businesses need to focuson talent, which includes accessing thebest people at the right time, place andcost; being a talent creator to keep peoplemarket-relevant; and unlocking the potentialof talent. We see talent as a top C-suiteagenda item. Our strategists and deep industry,functional, customer and technologyconsultants work hand-in-hand with ourclients and across services to shape anddeliver these reinventions. Our managedservices, our ability to harness AI to closetalent gaps and our strong expertise acrosstalent, change, HR and organizationsdifferentiate all our services. Our launch of LearnVantage, which providescomprehensive technology learning andtraining services, helps our clients reskilland upskill their people so they can be atalent creator. At the same time, we saw AI emerge asthe new digital. Like digital, AI is both atechnology and a new way of working, andits full value will only come from strategiesbuilt on both productivity and growth.And we believe it will be used in everypart of the enterprise. We also believethe introduction of generative AI signifiesa transformative era that is set to drivegrowth for us and our clients. "Our successful strategy to leadreinvention for clients, continuedinvestments in our business, and thetalent, dedication and commitmentof our 774,000 people allowed us toachieve profitable growth and create360° value for all our stakeholders." Julie Sweet Our ongoing investments6.6B $1.2B $ Invested in research anddevelopment in our assets,platforms and industry andfunctional solutions Deployed across 46 strategicacquisitions to scale our businessin high-growth areas, add skillsand capabilities in new areasand deepen our industry andfunctional expertise $1.1B Invested in learning andprofessional developmentof our people Delivering results Our success is reflected in our full fiscalyear bookings of $81 billion, representing14% growth in local currency, with arecord 125 quarterly client bookings ofmore than $100 million for the year, 19more than last year, demonstrating ouragility to shift to meet our clients' need forlarge reinventions. We are proud to now have 310 Diamond clients, our largestclient relationships, an increase of 10 from last year,expanding our base of deep client relationships and thevantage point we have on the market. We delivered revenues of $65 billion for the year,representing 2% growth in local currency while continuingto take market share on a rolling four quarter basis,against our basket of our closest global publicly tradedcompetitors, which is how we calculate market share. Weexpanded adjusted operating margin by 10 basis points anddelivered adjusted EPS growth of 2%, while continuing tosignificantly invest in our business and our people with $6.6billion in strategic acquisitions, $1.2 billion in research anddevelopment and $1.1 billion in learning and d