The report titled "The Digital Transformation of Norway's Public Sector" provides an overview of Norway's progress in digitalizing its public sector since the OECD's Digital Government Review in 2017. The report serves as a 'pulse check' to support the Ministry of Digitalisation and Public Governance in formulating recommendations for a new digitalization strategy for the public sector.
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Current State: Norway has made significant progress in implementing the recommendations from the 2017 OECD review. It has focused on making everyday life simpler for citizens and businesses through improved government services, efficient resource use, and value creation.
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New Strategy: The new digitalization strategy aims to be comprehensive, covering business, public sector operations, and societal aspects. It will address key developments such as artificial intelligence, privacy, security, trust, openness, and the role of 'Big Tech', considering the European context. The strategy will also include digital government goals and priorities.
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Digital Government Maturity: The report assesses Norway's current maturity in the dimensions of the OECD Digital Government Index. It highlights areas where Norway can maximize the successful delivery of its new digitalization strategy and align its vision with its digital agenda.
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Recommendations: Based on the assessment, the report provides recommendations for Norway to enhance its digital government maturity up to 2030, in line with trends in other OECD countries. It focuses on digital governance, investments, GovTech, digital public infrastructure, data access, sharing, and reuse, artificial intelligence in the public sector, digital talent, and service design and delivery.
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Progress vs. Challenges: The report evaluates Norway's progress against its digital strategy and its performance in the 2023 OECD Digital Government Index. It identifies remaining challenges and suggests areas for improvement to ensure a fit-for-future digital government.
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Future Opportunities: The recommendations aim to leverage Norway's strengths while addressing gaps and challenges identified in the report. They encourage the development of a digital government strategy that is aligned with Norway's vision and considers broader trends within the OECD context.
In summary, the report serves as a comprehensive evaluation tool for Norway's digital transformation journey, offering insights, recommendations, and a roadmap for further development in the public sector.
