The report highlights the challenges faced by state and local government agencies in shifting to remote work due to the COVID-19 pandemic. The sudden shift required IT managers to ensure that employees had the necessary technology and access to data and applications to collaborate and work virtually. The report focuses on critical management operations such as finance and human resources, which are traditionally heavily reliant on in-person operations. The survey conducted by GovLoop and Workday found that most respondents were from state and local government. The report discusses the findings of the survey, how agencies were supported in their IT endeavors, how they drew from existing continuity of operations plans, and how they plan to edit them. The report also highlights the projected loss of revenue for states and the COVID-19 relief fund for state and local governments as part of the Coronavirus Aid, Relief and Economic Security (CARES) Act.
