The 2020 Intelligent Workplace Report highlights the importance of shaping employee experiences in a transformed world. The report emphasizes the need for workplace investments that provide a top return on investment (ROI). Workplace Advisory Services can help define, design, and deliver a sustainable future for the intelligent workplace. The report also highlights the benefits of modernizing the workplace, including flexibility, creativity, and cost savings. The COVID-19 pandemic has accelerated digital transformation and workplace modernization programs. The workplace is being re-shaped to provide collaborative environments that facilitate activity-based work initiatives. The report also notes the challenges and opportunities presented by changing social distancing and lock-down regulations. The workplace is not just an office, but people, and technology is playing a critical role in managing business continuity. The report emphasizes the importance of security and cyber-resiliency in digitization. The workplace is also becoming healthier, more productive, and customer-focused, leading to improved employee experience, business continuity, and revenue. Overall, the report suggests that now is the time to create the workplace of the future, with 55.3% of organizations agreeing that it is time to make these changes.
