红餐产业研究院&睿博：2023年中国餐饮数智化发展报告

2 •••• 5202250.2GDP41.5%20224.39GDP3.6%2023 6: %239.7249.8336.4328.3243.788.387.494.153.357201920202021202220231-7: 7 ••••••••••••••••••••••••• •••• 1063.89%64.72%65.22%14.12 14.13 14.12 200820092010201120122013201420152016201720182019202020212022: 1117,531 20,882 23,933 27,352 29,483 31,889 34,712 36,886 39,632 42,424 42,258 46,817 201020112012201320142015201620172018201920202021: /2,100.0 4,413.7 2,449.8 125.8 184.5 96.3 1.90%9.05%22.61%33.89%0.94%1.33%506070809000985985: % 12•••• 137.47%8.74%8.41%6.64%15.18%14.60%14.69%14.97%16.31%16.89%17.77%19.49%13.25%11.50%12.20%15.25%9.85%11.50%11.37%11.16%10.42%7.21%6.64%4.24%05%10%15%20%25%009080802023 14 15 16 •••• 18OA///App///////CRM////KDS// 19 201050%SaaS10~10030%SaaS10050020% 01020321CRMITIT 22 23 24 25 26 27 2803010204 ••••• 30•SOP••••••1234SOPSOP 31ROS.VIOJTMIT20087000 32KDS 33SCRM・ECOPMS 34 36 37 38 39 402021332,0002,000