编委会2022中国饭店业职业人才培养报告主编陈新华副主编张翔数据收集张宪红李梦然报告撰写董一鸣对本报告反馈意见或建议，请联络：中国饭店协会地址：北京市西城区车公庄大街9号五栋大楼A2座601电话：010-88365877邮箱：chaei_meeting@163.com 中国饭店业职业人才培养报告2022（完整版）I目录调研基本情况....................................................................................................................................2第一章人才培养情况调查..............................................................................................................3一、院校教学情况............................................................................................................................3（一）总体情况良好，仍有提升空间....................................................................................3（二）专业课：体系成熟，但亟需内容革新及校企联动....................................................31.整体亮点：兼顾实训、设计清晰、内容实用............................................................32.专业课痛点：内容枯燥、缺少校企联动仍为主要问题............................................4（三）课堂教学：学生积极性调动效果有限........................................................................61.课堂教学亮点：多元媒体内容应用广泛....................................................................62.课堂教学痛点：如何调动学习积极性依旧是首要难题............................................7二、职业指导情况............................................................................................................................8（一）职业规划以“把握当下”为基准................................................................................81.短期规划仍是多数选择................................................................................................82.年龄大小与规划长短呈负相关....................................................................................8（二）个人兴趣爱好在职业规划中的影响突出....................................................................9（三）职业规划诉求以外部指导为主..................................................................................121.学生对外部指导和信息参考的需求高......................................................................122.中高职学生偏向专业指导，应用型本科学生看重市场需求..................................12三、专业实习情况..........................................................................................................................13（一）实习资讯流动有基本保证..........................................................................................13（二）中职首推本地型资源，高职与应用型本科主打全国型资源..................................14（三）现阶段实习经历对就业帮助作用有限......................................................................141.实习经历对学生了解所学专业有一定辅助作用......................................................142.实习经历对于提高本专业就业意愿的作用十分有限..............................................15四、企业培养情况..........................................................................................................................15（一）首选培训方式：内部人员现场培训..........................................................................15（二）常见激励措施：职位相关实质奖励..........................................................................16（三）平均晋升速度：约2年..............................................................................................17五、“1+X”证书制度......................................................................................................................18（一）院校方面：X证书影响范围逐步扩大，但在制度宣贯上仍需加强......................181.学生对1+X的了解程度有提升趋势..........................................................................182.总体上，中职学生对制度的了解情况最好..............................................................193.制度宣贯工作需进一步清晰化..................................................................................194.中职院校宣贯情况最好，应用型本科院校有进一步提升空间.............................20（二）企业方面：证书认可现状“4:3:3”........................................................................22第二章人才供需情况调查............................................................................................................23一、人才供应情况..........................................................................................................................23 中国饭店业职业人才培养报告2022（完整版）II（一）院校生毕业去向..........................................................................................................23（二）院校生求职偏好..........................................................................................................241.薪资、地点与工作性质期望......................................................................................242.求职偏好：显性与隐性因素理论..............................................................................25二、人才需求情况..........................................................................................................................28（一）人才综合实力需求......................................................................................................281.“知识、能力与素养”维度说明..............................................................................282.知识维度需求：职业礼仪成为“门槛级”要求......................................................293.能力维度需求：学习不能止步于学校......................................................................304.素养维度需求：团队合作是关键..............................................................................31（二）现阶段行业招聘需求分析..........................................................................................321.招聘困难岗位：接待服务岗成为“老大难”................................................