The National E9-1-1 Implementation Coordination OfficeSeptember 2009 TABLE OF CONTENTS 1......................................................................................................... 1-1EXECUTIVE SUMMARY2..................................................................................................................... 2-1INTRODUCTION9-1-1 Background..................................................................................................................... 2-1Current 9-1-1 System Deficiencies.......................................................................................... 2-2The U.S. DOT Next Generation 9-1-1 Initiative....................................................................... 2-3About This Report.................................................................................................................... 2-43...................................................................................................... 3-1MIGRATION SCENARIOSImplementation in a Coordinated, Intergovernmental Environment......................................... 3-2Assumptions and Key Dependencies of Deployment in a Coordinated, IntergovernmentalEnvironment......................................................................................................................... 3-2Migration Issues in a Coordinated, Intergovernmental Environment................................... 3-3Implementation in an Independent, Unilateral Service Environment....................................... 3-3Assumptions and Key Dependencies of Deployment an Independent, Unilateral ServiceEnvironment......................................................................................................................... 3-4Migration Issues in an Independent, Unilateral Service Environment................................. 3-4Options for Coordination and Implementation at the National Level....................................... 3-54............................................................................. 4-1ANALYSIS OF COST, VALUE AND RISKMethodology............................................................................................................................. 4-1Scenario Descriptions.............................................................................................................. 4-2Value, Cost and Risk Analysis................................................................................................. 4-3Value Analysis..................................................................................................................... 4-3Cost Analysis....................................................................................................................... 4-6Risk Analysis........................................................................................................................ 4-75............................................................... 5-1MIGRATION BARRIERS, ISSUES AND OPTIONSFunding.................................................................................................................................... 5-1Options to Address Funding Barriers and Issues................................................................ 5-2Operations................................................................................................................................ 5-3Options to Address Operational Barriers and Issues.......................................................... 5-4Standards and Technology...................................................................................................... 5-6Options to Address Standards and Technology Barriers and Issues.................................. 5-9Governance and Policy.......................................................................................................... 5-10Options to Address Governance and Policy Barriers and Issues...................................... 5-11Education and Awareness..................................................................................................... 5-13Options to Address Education and Awareness Barriers and Issues................................. 5-136.......................................................................................................... 6-1TRIAL DEPLOYMENTSThe NG9-1-1 Initiative Proof-of-Concept Deployment............................................................. 6-1POC Overview..................................................................................................................... 6-1POC Test Findings............................................................................................................... 6-3Other Trial Deployments...................................................................................................... 6-97......................................................................................................................... 7-1CONCLUSIONAPPENDIX A: THE “NATIONAL PL