TTEC Holdings Inc 2026年季度报告

Form10-Q ☑QUARTERLY REPORT PURSUANT TO SECTION13 OR 15(d)OF THE SECURITIESEXCHANGE ACT OF 1934 For the quarterly period ended June30, 2026OR ☐TRANSITION REPORT PURSUANT TO SECTION13 OR 15(d)OF THE SECURITIESEXCHANGE ACT OF 1934 For the transition period fromto Commission File Number 001-11919 TTEC Holdings, Inc.(Exact name of registrant as specified in its charter) 100 Congress Avenue, Suite 1425Austin, Texas 78701(Address of principal executive offices) Registrant’s telephone number, including area code: (303) 397-8100 Indicate by check mark whether the registrant (1)has filed all reports required to be filed by Section13 or15(d)of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter periodthat the registrant was required to file such reports), and (2)has been subject to such filing requirements forthe past 90 days.YesNo◻ Indicate by check mark whether the registrant has submitted electronically every Interactive Data Filerequired to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during thepreceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes☑No☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “largeaccelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule12b-2 of the Exchange Act. Large AcceleratedFiler☐Accelerated Filer☑Non-accelerated Filer☐Smaller ReportingCompany☑Emerging GrowthCompany☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extendedtransition period for complying with any new or revised financial accounting standards provided pursuant toSection 13(a) of the Exchange Act.☐ Indicate by check mark whether the registrant is a shell company (as defined in Rule12b-2 of the ExchangeAct).Yes☐No☑ As of July 31, 2026, there were 49,295,940shares of the registrant’s common stock outstanding. TTEC HOLDINGS,INC. AND SUBSIDIARIESJUNE 30, 2026 FORM10-QTABLE OF CONTENTS PageNo. PARTI. FINANCIAL INFORMATION Item 1. Financial StatementsConsolidated Balance Sheets as of June 30, 2026 and December31, 2025(unaudited)1Consolidated Statements of Comprehensive Income (Loss) for the three andsix months ended June 30, 2026 and 2025 (unaudited)2Consolidated Statements of Stockholders’ Equity as of and for the threeand six months ended June 30, 2026 and 2025(unaudited)3Consolidated Statements of Cash Flows for the six months ended June 30,2026 and 2025(unaudited)4Notes to the Consolidated Financial Statements (unaudited)5Item 2.Management’s Discussion and Analysis of Financial Condition and Results ofOperations28Item 3. Quantitative and Qualitative Disclosures about Market Risk35Item 4. Controls and Procedures37PARTII. OTHER INFORMATIONItem 1.Legal Proceedings38Item1A.Risk Factors38Item 5. Other Information38Item 6. Exhibits40SIGNATURES41 PARTI. FINANCIAL INFORMATIONITEM 1. FINANCIAL STATEMENTS TTEC HOLDINGS,INC. AND SUBSIDIARIESConsolidated Balance Sheets(Amounts in thousands, except share amounts)(Unaudited) Preferred stock; $0.01 par value; 10,000,000 shares authorized; zero sharesoutstanding as of June30, 2026 and December31, 2025——Common stock; $0.01 par value; 150,000,000 shares authorized; 49,254,514 and48,560,973 shares outstanding as of June30, 2026 and December31, 2025,respectively492486Additional paid-in capital436,776432,268Treasury stock at cost; 34,328,112 and 34,328,112 shares as of June30, 2026 andDecember31, 2025, respectively(584,900)(584,900)Accumulated other comprehensive income (loss)(111,331)(106,938)Retained earnings331,164354,151Noncontrolling interest18,62917,836Total stockholders’ equity90,830112,903Total liabilities and stockholders’ equity$1,373,647$1,499,082 TTEC HOLDINGS,INC. AND SUBSIDIARIESConsolidated Statements of Comprehensive Income (Loss)(Amounts in thousands, except per share amounts)(Unaudited) TTEC HOLDINGS,INC. AND SUBSIDIARIESConsolidated Statements of Cash Flows(Amounts in thousands)(Unaudited) TTEC HOLDINGS,INC. AND SUBSIDIARIESNotes to Consolidated Financial Statements(Unaudited) (1)OVERVIEW AND BASIS OF PRESENTATION Summary of Business Founded in 1982, TTEC Holdings, Inc. (“TTEC”, “the Company”; pronounced “T-TEC”) is a globalcustomer experience (“CX”) technology and services outsourcing partner for marquee anddisruptive brands and public sector clients. The Company designs, builds, and operates AI-enabled customer experiences across live interaction channels and provides data-driven, AI-enabled digital solutions to help clients improve customer satisfaction and loyalty, increasecustomer revenue and profitability, and optimize overall cost to serve. As of June30, 2026, TTECserved approximately 735clients across targeted industry verticals including financial services,healt