David Dai, CFA+852 2918 5704david.dai@bernsteinsg.com RatingMarket-Perform Jack Lin+852 2123 2683jack.lin@bernsteinsg.com Price Target Hyrum Caesar+81 3 6777 6979hyrum.caesar@bernsteinsg.com Sony: Thoughts on Playstation going all-digital, and fan backlash The backlash was probably expected, does it matter?Since Sony announced on July 1that Playstation games would be digital-only from January 2028, there’s been considerable- if entirely predictable - pushback from online gamers. A Change.org petition againstthe decision has 109,400 signatures at the time of writing, while the Playstation tweetannouncing the decision has 138mn views, and more replies than likes. While the desire tooffset high memory costs represented the obvious driver of Sony’s move, we’ve receivedquestions from investors on backlash impact. Close Date3 Jul 20266758.JP Close Price (JPY)3,380.00Price Target (JPY)3,500.00Upside/(Downside)4%52-Week Range4,776.00/3,043.00JPL2,655.16FYEMarDiv Yield1.0%Market Cap (JPY) (B)20,162.77EV (JPY) (B)20,018.14 The financial impact of any backlash is likely manageable.To put things in perspective,Playstation generated 11.3% of FY3/26 game sales revenue from physical sales. Thisequaled just 4.8% of aggregate software revenues including PS Plus and off-platformrevenues… and 2.3% of overall Playstation revenue. We estimate physical game salescontributed c. 3-4% of Playstation gross profit last financial year. Assuming Playstationpermanently loses 30% of all physical sales - and the rest convert to digital sales wouldonly have a 3-4% negative impact on normalised Playstation operating profit… beforeconsidering hardware cost savings. PS Plus cancellations from angry fans would actuallybe more impactful: 5-10% cancellations would imply a mid-single digit cut to normalisedoperating profit. But in aggregate we’re probably talking 2-3% of Sony’s group operatingprofit at risk, in a worst case scenario. Maybe if gamers had bought more physical games…Physical sales ratios tend to behigher for new games at launch (e.g. 20-30%), but in some ways Playstation’s move simplybrings video gaming in line with other media formats like video streaming and music, wherephysical editions are the domain of niche collectors. Instead of accusing preservationistsand others protesting the decision of Luddism, we’ll simply note that the industry has alreadymostly moved on, at least financially, from physical distribution. GTA VI won’t have a physicaledition at launch, and the new Steam Machine (released two days before Playstation’sannouncement) comes with no physical disc drive. For physical media purists, there’s alwaysNintendo’s game key cards… No country for old men.It feels telling the official Playstation Twitter/X account has been silent since July 1, but we’d beshocked if the online backlash ended up impacting Sony’s decision-making. If the emotional arguments against abandoningphysical media boil down to “it’s always been this way”, or consumer choice in the abstract sense, then the facts of the businessshow that consumers have mostly chosen digital for a long time. Repeat game sales on console are overwhelmingly digital.Steam has outgrown the PC market for years as a digital-first ecosystem, and we’re still sometimes reminded by investorsthat the kids just play Roblox. More pragmatically, even the loss of some physical sales at launch might be excusable givenpublishers avoid paying retailer margins on sales that convert to digital, and gain more control over repeat pricing. We'reobviously biased, but it feels hard to fault the video gaming industry for taking price, considering it’s long remained the cheapestform of entertainment on a per-hour basis. Implications for PS6.In our view, Sony’s announcement all but confirms that (1) the PS6 won’t launch before January 2028(our base case is an early 2028 announcement for launch during the holiday period that year); and (2) Sony’s next-generationconsole will come without a disc drive. There’s some irony in the fact that the video game console that got its start thanks to (atthe time revolutionary…) CD-ROMs became the one to abandon physical media… as opposed to, say, Xbox. But a single digital-only PS6 SKU should on the margin be positive for hardware margins. Our base case remains a PS5-to-PS6 transition that lastsat least as long as the PS4-to-PS5 one, given the impact of high memory costs, and the diminishing impact graphical fidelitynow has on game quality. INVESTMENT IMPLICATIONS We rate Sony Market-Perform (PT ¥3,500). BERNSTEIN TICKER TABLE I. REQUIRED DISCLOSURES References to "Bernstein" or the “Firm” in these disclosures relate to the following entities: Bernstein Institutional Services LLC(April 1, 2024 onwards), Sanford C. Bernstein & Co., LLC (pre April 1, 2024), Bernstein Autonomous LLP, BSG France S.A. (April 1,2024 onwards), Sanford C. Bernstein (Hong Kong) Limited盛博香港有限公司,Sanford C. Bernstein (Canada) Limited, SanfordC. Bernstein (India) Private Limi