柬埔寨卫生服务提供状况：公共和私人卫生设施混合方法研究的结果

STATUS OF HEALTH SERVICE DELIVERYPublic Disclosure Authorized Results of a Mixed Method Study of Publicand Private Health Facilities © 2026 The World Bank 1818 H Street NW, Washington DC 20433 Telephone: 202-473-1000; Internet: www.worldbank.org Some rights reserved This work is a product of the staff of The World Bank. The findings, interpretations, and conclusionsexpressed in this work do not necessarily reflect the views of the Executive Directors of The World Bankor the governments they represent. The World Bank does not guarantee the accuracy of the data includedin this work. The boundaries, colors, denominations, and other information shown on any map in this workdo not imply any judgment on the part of The World Bank concerning the legal status of any territory or theendorsement or acceptance of such boundaries. Rights and Permissions The material in this work is subject to copyright. Because The World Bank encourages dissemination of itsknowledge, this work may be reproduced, in whole or in part, for noncommercial purposes as long as fullattribution to this work is given. Attribution—Please cite the work as follows: “World Bank. 2026. Cambodia Status of Health Service Delivery:Results of a Mixed Method Study of Public and Private Health Facilities. © World Bank.” All queries on rights and licenses, including subsidiary rights, should be addressed to World BankPublications, The World Bank Group, 1818 H Street NW, Washington, DC 20433, USA; fax: 202-522-2625;e-mail: pubrights@worldbank.org. TABLE OFCONTENTS ABBREVIATIONS.......................................................................................................................IVACKNOWLEDGMENTS................................................................................................................1EXECUTIVE SUMMARY..............................................................................................................2 CHAPTER1INTRODUCTION................................................................................................7 1.1.Country and Sector Context...........................................................................................71.2.Rationale and Objectives of the Study......................................................................10 METHODOLOGY.............................................................................................12 2.1.Facility Survey..................................................................................................................122.1.1.Sample Size Calculation..........................................................................................132.1.2.Sampling Approach...................................................................................................132.2.Health Care Provider Sampling...................................................................................142.3.Patient Sampling.............................................................................................................14 KEY FINDINGS.................................................................................................15 3.1.Characteristics of the Surveyed Facilities.................................................................15 3.1.1.Facilities Operating Hours......................................................................................153.1.2.PatientVolume............................................................................................................163.1.3.Availability of Services.............................................................................................18 3.2.Key Inputs intoServicesDelivery..............................................................................24 3.2.1.Infrastructure..............................................................................................................243.2.2.Availability ofMedicalEquipment........................................................................283.2.3.Availability of Medicine............................................................................................313.2.4.Availability ofStaff andStaffCadres...................................................................363.2.5.Financing.....................................................................................................................40 3.3.SupportSystem toDeliverHealthCare...................................................................43 3.3.1.HumanResourcesManagement.........................................................................433.3.2.PublicFinancialManagement...............................................................................463.3.3.QualityAssurance.....................................................................................................49 3.4.UserExperience..............................................................................................................51 3.4.1.Characteristics ofPatients............