ONWARDS Raise your game withSITA Airport Management WORKINGTOGETHERTO 03 SITA Airport Management signals exceptionally highcustomer satisfaction.55% NPS* Fully customized for seamless “SITA provides all theservices needed at anairport so we can reduce SITA Airport Management is a suite of integrated solutionsthat improve passenger journeys and experiences. It can befully customized to get the most out of your existing resources With more than 75 years’ experience, we can help you adoptthe right technology. And our scale gives you the option to – Promoter customer WhatSITAairport management can do for you Optimize Collaborate Minimize Dealing with the unexpected, whetherit's bad weather, flight cancellations,or geopolitical events can disrupt thewhole ATI ecosystem. With accurate,real-time data at your fingertips,you can build robust plans to tackle Multiple stakeholders, complexinterdependent processes, andseemingly small pain points can Your success depends on sharing infoeffectively, both internally and withexternal partners. By collaboratingand taking action together, you canimprove On-Time-Performance, By simplifying complex processesand automating routine ones, youcan focus on making strategicdecisions that boost efficiency. Solution components Supported by SITA SITA Airport Management is supported by 24/7SITA Global Services (SGS), which provides globalbusiness continuity through a flexible servicemodel. Our monitoring service ensures your IT SITA SITA FIXEDRESOURCE Our experts proactively monitor yourinfrastructure, identifying and resolving Optimizing flightmanagement both long A powerful scheduling,capacity planning, andresource management 01.SITA OPERATIONS YESTERDAY Over three decades of airportmanagement systems domain Streamline your flight management TODAY Optimize flight management both long-term and real-time.Streamline your flight operations effortlessly with SITA OperationsManager. It’s a dynamic solution designed to optimize both your 100+ airports, 9 multi-airport environments. It gives you ways to automatically receive, process and shareconsolidated data, providing a consistent view of operations TOMORROW SITA Operations Manager also manages the quality andaccuracy of the information provided. Utilizing the “mostconfident” source of information at any given time, users Deliver an efficient, future airport experience Achieve operational goals with ease SITA Operations Manager lets you configure KPIs in realtime to maximize non-aeronautical revenue opportunities,reduce environmental impact, and enhance on-time Reliable information for swifter decisions Enjoy peace of mind knowing that stakeholders all have accessto the same accurate and reliable information. So everyone cancollaborate effectively and respond swiftly to crises and irregular 02.SITA FIXED Get more from yourexisting infrastructure Increase efficiency and passenger satisfaction Optimize your existing infrastructure and resources to reducebottlenecks and flight delays and increase passenger satisfaction.With simple one-click decision support functionality, users can ABU DHABI AIRPORTS TECHNOLOGY TRANSFORMATION SITA Airport Management allows Abu Dhabi Airports toproactively manage the operation of AUH by providingreal-time information from across all facilities. SITA A user-friendly interface with KPI based action boards andautomated decision support features means that even lessexperienced users can take effective action, ensuring smooth Abu Dhabi achieved a top 10 ACI ASQ ranking utilizingSITA to help maximize operational efficiency and improve Our agile, tailored, modular approach ensures that you get thefunctionality you need, precisely when you need it. Partner with Flexible Configuration Enjoy multi-rule and variable configuration options to scheduleand plan resources dynamically. Optimize resource utilizationto maximize efficiency, enabling you to accomplish more with Real-Time Operational Insights Gain a comprehensive view of your operations with fullyintegrated planning for day-of operations. Monitor exceptionsand changes in real-time, accessing apron, resource usage, Automated Allocation Customize resource allocation effortlessly using configurablebusiness rules. Let the automated allocation engine handle Increased security verification, and authentication are built-in and thesystem can easily connect and work with well-known SITA’s Airport Management puts you in control . Resilience Choose how you flow. In the cloud, on premises or hybridSITA products are designed with all our customers in mind.That’s why SITA’s Airport Management is available as a cloud enhanced fail over from Azure can keep things runningsmoothly. Containerization ensures right-sizing of Available anywhereaccess the system over the internet. The cloud option brings you all the benefits of Azure includingdata residency, security, high availability and data sovereignty.It’s available on